Finance Systems Change Manager

$88,600 - $163,100/Yr

Deloitte - Atlanta, GA

Full-time - Mid Level

Atlanta, GA

Professional, Scientific, and Technical Services

About the position

The Finance Systems team is dedicated to implementing and managing innovative solutions and changes within the US Finance application portfolio. This role is crucial for ensuring that the technology needs of finance and the US firm are met through effective governance and change management. As a Change Manager, you will play a pivotal role in shaping the future vision of the Finance organization by supporting the design, implementation, and evolution of change strategies and plans. Your primary focus will be to engage, inspire, and motivate stakeholders to embrace significant changes that are essential for driving the business forward. In this position, you will collaborate closely with business leaders and application users to understand their needs and address them through executable strategic change initiatives. You will be responsible for performing quantitative and qualitative assessments, such as stakeholder analysis and change impact assessments, to develop data-driven change strategies. Additionally, you will manage the execution of tailored change management strategies and plans, ensuring alignment with broader program and roadmap plans. Your role will also involve utilizing appropriate communication outlets and tools to effectively execute communications and training, as well as identifying training needs and developing content tailored to various stakeholder groups. As a Change Manager, you will measure the effectiveness of change interventions and evolve plans as necessary to drive adoption. You will work closely with subject matter experts to gain a comprehensive understanding of the Finance application portfolio, which will inform your change strategies. Furthermore, you will collaborate with leadership to escalate and resolve risks and issues that may arise during the change process. This position requires a strategic thinker with strong change management and communication abilities, capable of navigating complex organizational structures and fostering a culture of adaptability and innovation.

Responsibilities

• Perform quantitative and qualitative assessments such as stakeholder analysis and change impact assessments for key stakeholder groups to drive development of data-driven change strategies
• Develop and manage the execution of fit-for-purpose change management strategies and plans; collaborate across program and technical teams to remain integrated with broader program / roadmap plans
• Understand and utilize the appropriate communication outlets, vehicles, and tools - including Deloitte Brand and other requirements - in executing communications and trainings
• Work with Deloitte publication points-of-contact to ensure adherence to submission dates, templates, and standards
• Identify training needs and develop content tailored to the stakeholder groups
• Plan, develop, and work with leadership and change networks to deliver communications and creative engagement activities, driving understanding about key changes
• Measure effectiveness of change interventions and evolve plans as needed to best drive adoption
• Work closely with subject matter experts to develop an understanding of Finance application portfolio to inform change strategies
• Work with leadership to escalate and resolve risks and issues

Requirements

• Bachelor's degree in business, change management, organization effectiveness or communications
• Minimum 5+ years of relevant experience in change management and/or communications related to strategic transformations and technology implementations; previous work experience with a professional services firm preferred
• Strong executive presence and the ability to work with and influence senior leaders
• Comfort with ambiguity and the ability to logically structure issues and determine recommended resolutions
• Strategic thinker with the ability to make connections across workstreams and matrixed organizations
• Desire and drive to understand complex finance systems and processes
• Project management skills with demonstrated experience successfully managing a cross-functional or cross-departmental team on a complex project
• Extremely high attention to detail with exceptional writing and editing skills
• Ability to generate and execute creative ideas related to making communications engaging and distinctive
• Ability to work well under pressure and effectively and professionally navigate tough situations
• Demonstrated ability to work independently and collaboratively with a team, but also be a self-starter
• Proficiency in MS PowerPoint

Nice-to-haves

• Experience with SAP and supportive finance applications

Benefits

• Broad range of benefits offered to employees
• Opportunities for professional development and mentorship
• Inclusive culture that values diverse perspectives
• Participation in a discretionary annual incentive program based on performance