Finance Systems Manager, Source to Pay (S2P) - Coupa

$105,000 - $189,000/Yr

Xylem - Morrisville, NC

Full-time - Mid Level

Morrisville, NC

10,001+ employees

Computer and Electronic Product Manufacturing

About the position

The Finance Systems Manager, Source to Pay (S2P) - Coupa at Xylem is responsible for managing and enhancing the company's S2P application. This role involves collaborating with finance, accounting, supply chain, and IT teams to ensure the effective operation of the Coupa system, focusing on process efficiencies and user support. The position requires a strong understanding of financial business processes, particularly in the Source to Pay area, and aims to improve usability and user adoption of the system.

Responsibilities

• Identify and propose process efficiencies within the S2P systems.
• Configure the Coupa (S2P) System for new process requests and requirements.
• Resolve escalated issues related to the S2P System.
• Review major release notes for the Coupa System and assess impacts.
• Produce and conduct test plans for user acceptance testing and defect resolution.
• Partner with integration teams for S2P System integrations with other systems.
• Perform ongoing support tasks for the S2P system.
• Promote user adoption by improving usability.
• Provide first contact resolution for user questions and issues.
• Lead solution strategies for business requirements and defect fixes.
• Utilize functional knowledge across Source to Pay functions.
• Create positive relationships with key business stakeholders.
• Maintain relationships with Regional Super Users of the S2P System.
• Influence processes with Executive leaders and suppliers.
• Utilize reporting tools to maintain and support reports or queries.
• Prioritize and escalate issues for prompt resolution.
• Troubleshoot integration issues between Coupa and other systems.
• Support the global implementation of Coupa to SAP S/4.
• Lead a team of S2P system administrators.

Requirements

• Experience with Source-to-Pay (S2P) platforms such as Coupa, Ariba, or similar as a technical owner or system administrator.
• Demonstrated ability to establish priorities and meet deadlines.
• Experience in troubleshooting system issues and collaborating with teams for resolution.
• Experience in process improvement initiatives.
• Proficiency in Excel and other Microsoft Office tools.
• Strong critical thinking and attention to detail.
• Ability to act as a liaison between internal associates and external suppliers.
• Fluency in English.
• Familiarity with compliance and governance controls.
• BA or BS degree in Business, Finance, IT or equivalent work experience.

Nice-to-haves

• Finance and/or Procurement background.
• Experience in multi-system landscape support.

Benefits

• Paid Volunteer Program (Xylem Watermark)
• Diversity, Equity, and Inclusion initiatives
• Employee Resource Groups (ERG)