Financial Accounting Systems Transformation (FAST) Program Manager Lead, CFPMO

MassMutual - Boston, MA

Full-time - Senior

Boston, MA

Insurance Carriers and Related Activities

About the position

The FAST Program Manager Lead will oversee the Financial Accounting Systems Transformation (FAST) program at MassMutual, which aims to replace the existing SAP R3 platform with SAP S/4HANA. This role involves leading a multi-year program that enhances financial reporting processes through improved data analytics and reporting capabilities. The Program Manager will be responsible for planning, executing, and managing the program to ensure it meets its objectives within scope and budget, while also fostering collaboration among project teams and stakeholders.

Responsibilities

• Develop and implement strategy for the program team.
• Oversee all activities associated with the program to ensure the program achieves its goals.
• Identify and understand program objectives.
• Manage timelines and deliverables.
• Identify and assign program team members.
• Identify projects needed to achieve program objectives.
• Coordinate interdependent projects that are part of the program.
• Communicate with project managers.
• Monitor program activities.
• Measure and monitor return on investment (ROI).
• Resolve problems and delays in the program.
• Manage program budget.
• Manage resources across all projects within the program.
• Help to ensure collaboration among project teams.
• Manage program risk and coordinate corrective measures.
• Document the program.
• Identify and manage program adherence to standards and governance.
• Manage stakeholder communications.
• Report on program performance to executive team and organization leaders.
• Ensure that the program is aligned with organizational business goals and objectives.
• Identify required human resources to successfully execute the plan and submit to Program Lead; provide cost estimates.
• Interview candidates and onboard as appropriate.
• Maintain change request documentation.
• Collate decisions that require business line discussion and escalate to Program Lead for discussion at Steering committees.
• Lead regular cross workstream scrums to ensure alignment on deliverables and dependencies remain in sync.
• Identify conflict in deliverables and delays; make best efforts to resolve issues and escalate to Program Lead if unable to achieve resolution.
• Maintain a matrix reporting relationship with the business sponsor of the program/project and the program manager.
• Identify and drive key stakeholder involvement and work with them to elicit scope.
• Secure and maintain project resources from a business and technical scope.
• Identify, document, assign, track and facilitate project issues through to resolution.
• Confirm achievement of objectives, verify and document project results to formalize acceptance of the product at each phase gate of the project.
• Facilitate lessons learned and retain information in a central location for future use.

Requirements

• Bachelor's degree and/or CFA designation.
• 15+ years of experience managing large-scale programs and effective change management.
• Proficient experience with Project Management tools including Atlassian Jira, Zephyr for Jira, Smartsheets, and MS Office Suite (Project, Teams, Excel, PowerPoint, Word).
• 7+ years managing people/teams.
• Executive presence with ability to quickly build rapport and cultivate relationships; high-level of emotional intelligence.
• Excellent communication and presentation skills; track record of developing and delivering high-impact presentations; effective public speaking.
• Astute business judgment, analytic, creative, and problem-solving skills, with experience applying these skills to acquire and develop strategic partnerships.
• Strong analytical, problem-solving skills and data-driven mindset that translates into leadership skills.

Nice-to-haves

• Certified in Scrum Alliance (CSM/CSPO), Scrum.org (PSM/PSPO/PSD), SAFe Scaled Agilist, PMI-ACP, PMP is desired, but not required.
• Experience in S/4 Hana.
• Knowledge of best practices in GL Accounting, and experience in Accelerated Fiscal Closing, Treasury, Group Reporting, Accounts Payable, Tax Compliance and Reporting.
• Knowledge of statutory, fiscal and legal requirements.
• 3-4 years end-to-end Finance transformation experience, with either Oracle, SAP or S4-Hana.

Benefits

• Access to mentorship opportunities.
• Networking opportunities including access to various Business Resource Groups.
• Access to learning content on Degreed and other informational platforms.
• Strong ethical business practices with industry-leading pay and benefits.