Financial Aid Administrator

Berkeley College - Woodland Park, NJ

Full-time - Entry Level

Woodland Park, NJ

Educational Services

About the position

Berkeley College is seeking a Financial Aid Administrator at our Woodland Park, NJ campus. The Financial Aid Administrator is essential in supporting our mission of providing accessible and affordable education. This role involves managing the day-to-day operations of the financial aid office, processing financial aid applications, ensuring compliance with regulations, and providing counseling to students and families about financial aid options. The ideal candidate will have a strong background in financial aid administration, excellent communication skills, and a passion for helping students succeed academically and personally.

Responsibilities

• Maintain compliance with federal, state, and institutional regulations.
• Expertise in federal and state (New York and/or New Jersey) regulations pertaining to financial aid administration.
• Deliver exceptional service to students, applicants, and colleagues, aiming to exceed expectations and foster a positive office environment.
• Communicate effectively and promptly with students about their financial aid eligibility, file status, important deadlines, and any documents or information that may be missing.
• Take on additional responsibilities and projects as assigned by the Director of Financial Aid to support the department's goals and initiatives.
• Act as a representative of the Financial Aid Office at various campus events, including open houses, meetings, and external functions.
• Develop and deliver informational presentations tailored to the needs of current and prospective students, as well as other interested parties.
• Collaborate with the Admissions Department to ensure a coordinated approach for prospective student interviews and the timely delivery of financial aid award packages.
• Partner with the Student Accounts department to ensure the accuracy of student financial records and contribute to achieving campus collection targets.
• Implement continuous improvement strategies to enhance the efficiency and effectiveness of financial aid processes.
• Must be flexible and available to work evenings and weekends.

Requirements

• Bachelor's Degree required
• A minimum of 1-2 years of experience in financial aid
• Detail-oriented and organized. Capable of working reliably with minimal supervision
• A professional and courteous demeanor is required at all times.
• Comfortable using personal computer software applications such as MS Office, as well as familiarity with integrated financial aid management software.