Henderson State University - Arkadelphia, AR
posted about 2 months ago
The Financial Aid Analyst at Henderson State University plays a crucial role in the Office of Financial Aid and Scholarships. This position is responsible for providing, obtaining, processing, and packaging student financial aid information, ensuring compliance with state and federal laws as well as institutional policies. The analyst will serve as a key resource for students and their families, guiding them through the financial aid process and determining eligibility based on various requirements. This role requires a commitment to promoting the success of all students, particularly those who are first-generation, from underrepresented populations, or of low socioeconomic status. In this position, the Financial Aid Analyst will expedite student financial aid applications, addressing issues and concerns as they arise. The analyst must possess strong conflict resolution skills to identify potential solutions to problems that may occur during the financial aid process. Diligence, a personable demeanor, and an accommodating attitude towards the needs of students and parents are essential traits for success in this role. The analyst will also be responsible for staying current on financial aid regulations, disseminating information to subordinates, and partnering with senior-level Financial Aid staff to ensure compliance with the latest state and federal regulations. Additionally, the Financial Aid Analyst will attend workshops and conferences to remain informed about changes in regulations and will study written materials to understand institutional, state, and federal aid programs. Maintaining student confidentiality in accordance with FERPA regulations is vital, and the analyst will provide feedback and recommendations to the Director of Financial Aid regarding policies and procedures. Overall, this position is dedicated to ensuring outstanding service and support for Henderson State students and the surrounding community, assisting families in preparing for a successful transition to college.