Stellar It Solutions - Chicago, IL
posted about 2 months ago
We are looking for a skilled and proactive Financial Aid Business Analyst to join our team. The ideal candidate will bring substantial experience in Financial Aid processes and system administration, particularly with platforms such as Banner Financial Aid, ProSAM, or PowerFAIDS. This role requires a strong foundation in system administration and the ability to review and write SQL scripts. As a Financial Aid Business Analyst, you will be responsible for acting as the Subject Matter Expert (SME) for Financial Aid processes, ensuring that all systems and processes are functioning optimally to support the needs of students and staff. You will handle production support tickets and maintain comprehensive knowledge base documentation to assist in troubleshooting and resolving issues efficiently. Collaboration with programmer analysts will be essential as you translate business and functional requirements into technical specifications, ensuring that the technical solutions align with the operational needs of the financial aid department. Additionally, you will troubleshoot student and staff issues by analyzing code and understanding the workflows of financial aid systems, providing critical support to enhance user experience and operational efficiency.