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Financial Aid Counselor II
University of Houston - Houston, TX
posted 3 months ago
About the position
The Financial Aid Counselor II plays a crucial role in assisting prospective and current students with all aspects of acquiring and maintaining financial aid. This position involves verifying student information, reviewing academic progress, and communicating with students to ensure they are informed about their financial aid status. The role requires a strong understanding of federal and state financial aid regulations and the ability to work effectively in a diverse community.
Responsibilities
- Completes the verification process for students; verifies that the information provided on FAFSA correctly reflects the information on the IRS Tax Transcript.
- Reviews each ISIR file to determine if it needs to be loaded into PeopleSoft for review.
- Reviews student Satisfactory Academic Plan appeals; determines if progress has been made; suspends students and removes aid if no progress is made.
- Liaises with students as necessary via email, phone, or in person to keep them up-to-date with their status.
- Runs reports and queries.
Requirements
- Bachelor's degree
- Minimum of three (3) years of related job experience
- Good technical skills, including proficiency in MS Office and PeopleSoft
- Strong analytical and problem-solving skills
- Excellent interpersonal and communication skills
- Ability to use independent judgment
- Ability to multitask
- Ability to effectively communicate with a wide range of individuals and constituencies in a diverse community.
Benefits
- Hourly Rate: $20.68/hr. or higher, commensurate with experience and/or education
- Hybrid Work eligibility after the initial 90 days of employment
