Truist Financial - Winston Salem, NC

posted about 15 hours ago

Full-time
Winston Salem, NC
Credit Intermediation and Related Activities

About the position

Perform research and loss mitigation efforts across multiple intake channels to decision Financial Crimes related cases and alerts. Researches and analyzes account activity to assess the level of risk and make decision in accordance with applicable corporate and departmental policies and procedures. Position will sit on site 4 days a week. No remote option available. No other locations will be considered. Flexibility to occasionally support teammates with alternate shifts of 9:30 AM-6:30 PM and/or 10:30 AM-7:30 PM.

Responsibilities

  • Analyze and decision multiple Financial Crimes related cases or alert types.
  • Utilize banking systems to investigate and research all transactional information to ensure that Financial Crimes requirements are met.
  • Conduct client research.
  • Use critical thinking skills to make well supported decisions relative to the alert type.
  • Utilize internal and external applications to assist in the investigation and research of all applicable alerts.
  • Efficiently and effectively resolve cases or alerts with awareness of all timelines as directed by relative to Financial Crimes function.
  • Support effective communication with internal and external partners or clients.
  • Participate in BSA/AML/OFAC and/or Fraud related training that may include webinars, periodicals and self-study in order to stay abreast of any related changing laws and regulations.

Requirements

  • Associates Degree or equivalent education and related training.
  • Three - Five years of banking, financial industry or related experience; preferably in a branch, audit, compliance, legal, risk or lending related capacity.
  • Ability to learn and perform complex processes in order to meet the spirit and letter of the procedures, policies and regulations that govern the department.
  • Strong investigative, analytical, and critical thinking skills.
  • Strong work prioritization and time management skills.
  • Strong interpersonal, communication and client service skills.
  • Demonstrated proficiency in basic computer applications such as Microsoft Office software products.
  • Ability to work in a high-stress, fast-paced, rapidly changing environment.
  • Ability and willingness to work flexible hours as required by the function.

Nice-to-haves

  • Bachelor's Degree.
  • Familiarity with OFAC/sanctions and/or the wire transfer process.
  • Experience identifying, escalating, and resolving challenges.
  • Ability to work independently, under time constraints, and manage time efficiently and effectively.
  • Experience collaborating with team members of all levels and cross-functional partners.
  • Ability to liaise between internal teams, external business units, and other stakeholders.
  • Flexibility to occasionally support teammates with alternate shifts of 9:30 AM-6:30 PM and/or 10:30 AM-7:30 PM.

Benefits

  • Medical insurance.
  • Dental insurance.
  • Vision insurance.
  • Life insurance.
  • Disability insurance.
  • Accidental death and dismemberment insurance.
  • Tax-preferred savings accounts.
  • 401k plan.
  • At least 10 days of vacation (prorated based on date of hire and by full-time or part-time status).
  • 10 sick days (also prorated).
  • Paid holidays.
  • Defined benefit pension plan (depending on position and division).
  • Restricted stock units (depending on position and division).
  • Deferred compensation plan (depending on position and division).
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