Financial Operations/Accounting Manager

Unclassified - Cambridge, MA

Full-time - Manager

Cambridge, MA

About the position

ArcLedge Inc. is currently seeking a motivated and analytical-thinking Financial Operations/Accounting Manager to join our rapidly growing accounting firm. This role is pivotal in supporting our clients with all standard daily, monthly, quarterly, and annual accounting tasks, as well as specialized tasks tailored to client needs. The successful candidate will report directly to the Financial Operations Director and will be responsible for overseeing the day-to-day operations of their team and assigned clients. This includes managing accounts payable and accounts receivable functions, preparing reports, forecasting budgets, and maintaining the financial integrity of all business-related data. In this position, you will be expected to deliver exceptional service and proactively manage client relationships, serving as the primary point of contact. You will demonstrate exceptional knowledge of accounting and bookkeeping principles, applying them effectively in real-life situations. Your responsibilities will also include reviewing account reconciliations, financial statements, budgets, and journal entries prepared by your team to ensure accurate accounting records are maintained. Additionally, you will oversee the client onboarding process for all assigned engagements and ensure compliance with all local, state, and federal government requirements. As a leader, you will participate in the hiring, orientation, and ongoing training of team members reporting to you. Monitoring team member performance, providing ongoing feedback, and conducting annual performance reviews will be key aspects of your role. You will also maintain confidentiality of all client data and provide insights into ways to optimize processes and increase efficiency. Staying current on the latest cloud technologies and completing special projects as assigned will further enhance your contributions to the firm.

Responsibilities

• Demonstrate exceptional knowledge of accounting and bookkeeping principles and apply them in real-life situations.
• Oversee the day-to-day operations of your team and assigned clients.
• Build strong relationships and provide exceptional customer service to our clients.
• Review account reconciliations, financial statements, budgets, and journal entries prepared by your team to ensure accurate accounting records are maintained.
• Perform accounting tasks as needed to support client operations.
• Oversee client onboarding process for all assigned engagements.
• Ensure compliance with all local, state, and federal government requirements.
• Participate in the hiring, orientation, and ongoing training of team members reporting to you.
• Monitor team member performance by reviewing the quality of their work and ensuring deliverables are being met in a timely manner.
• Coach, provide ongoing feedback, and conduct annual performance reviews of your team.
• Maintain confidentiality of all client data.
• Provide insight into ways to optimize processes and increase efficiency.
• Stay current on the latest cloud technologies.
• Complete special projects as assigned.

Requirements

• Bachelor's Degree in Accounting, Finance, Business, or a related field.
• 10+ years of professional accounting experience.
• 5+ years of management experience, including responsibilities such as hiring, training, and development of a motivated, service-oriented team.
• Experience working in a multi-client, billable environment.
• Highly proficient in QuickBooks Online and QuickBooks Desktop.
• Proficient in Microsoft Office Suite, especially Excel, and Zoom.
• Experience with NetSuite, Sage, Xero, BILL, and/or Expensify is a plus.
• Strong interpersonal, supervisory, and customer service skills required.
• Excellent written and verbal communication skills.
• Detail-oriented and possesses strong organizational skills.

Nice-to-haves

• Experience in a multi-client environment managing remote team members.
• Analytical thinker with a passion for problem solving.
• Hands-on manager committed to coaching and development of team members.
• Considered an accounting ninja - highly skilled, efficient, and a master at their craft.
• Demonstrated ability to manage multiple complex projects simultaneously.
• Strong work ethic with a desire to grow within the organization.
• Proven track record of building meaningful connections and maintaining long-lasting relationships, both internally and externally.
• Strong core values and interest in working for a values-driven organization.