Financial Operations Lead

About the position

The Financial Operations ('FinOps') Lead will be a key leadership position responsible for building and optimizing our operational processes to support Hex's growth. This role will drive critical initiatives across our quote-to-cash lifecycle, help refine our billing and revenue recognition systems, and create scalable workflows. Partnering closely with Finance, Sales, and Operations, this leader will enhance our operational efficiency, support revenue growth, and ensure compliance—all while being instrumental in developing the infrastructure that enables Hex to scale effectively. This is an exciting opportunity to impact our financial strategy and shape core financial operations as we expand our customer base.

Responsibilities

• Optimize Quote-to-Cash Process: Streamline and manage the quote-to-cash cycle, focusing on reducing time-to-invoice, streamlining deal flow and accelerating cash collection with minimal revenue leakage.
• Implement CRM and Deal Desk Integration: Establish deal desk functionality to standardize contract execution and integrate our CRM and financial systems.
• Develop Pricing and Billing Systems: Thought partner to design and deploy flexible pricing models, with an optimized billing system that supports multi-year contracts, usage-based pricing, and hybrid models.
• Ensure Revenue Recognition Compliance: Collaborate with accounting to implement ASC 606-compliant revenue recognition processes, ensuring our revenue reporting remains audit-ready.
• Design Sales Compensation Plans: Partner with sales leadership and finance to develop and execute a scalable compensation plan aligned with ARR growth targets and strategic goals, achieving high accuracy and timely payouts.

Requirements

• Financial & Operational Systems Expertise: Experienced with CRM, ERP, and billing platforms.
• Process Design & Automation: Skilled at identifying bottlenecks and designing scalable, automated workflows for sales, billing, and finance operations.
• Cross-Functional Leadership: Proven ability to collaborate with Sales, Accounting, Legal, and Product teams to drive shared goals.
• Data-Driven Mindset: Analytical, with experience in setting metrics and making data-informed decisions to improve financial operations.
• Pricing Strategy Experience: Proficient in creating dynamic pricing models to support SaaS growth objectives.
• SaaS Revenue Recognition Knowledge: Familiar with ASC 606 standards, especially as they apply to multi-year and seat/usage/hybrid contracts.

Benefits

• Competitive total rewards package including market-benched salary & equity
• Comprehensive health benefits
• Flexible paid time off