Financial Operations Senior Advisor - Hybrid

Cigna - St. Louis, MO

Full-time - Mid Level

Hybrid - St. Louis, MO

Insurance Carriers and Related Activities

About the position

The Financial Operations Senior Advisor (Pricing Setup Liaison) is responsible for overseeing the pricing setup process within Express Scripts PBM business. This role ensures accurate client setup, which is crucial for meeting financial and service commitments. The Senior Advisor will lead client-specific deal review meetings, provide cross-functional guidance, and work on tool enhancements to improve efficiency and effectiveness in the pricing setup process.

Responsibilities

• Lead, structure, and facilitate deal review meetings known as Complex Deal Review and Contract Review.
• Provide user support and assist users with ad-hoc unique client setups.
• Provide technical and business process guidance to stakeholders by navigating them through the process and tools.
• Coordinate user training or cross-functional challenges to the COE to explore opportunities to improve user experience or data quality.
• Drive modifications to financial setup process and tech/tool to improve results.
• Investigate issues to determine root cause and implement prevention measures and controls to reduce errors found.
• Implement enhancements and improvements through leading and coordinating large cross-functional teams focused on delivering results.
• Develop departmental best practices, policies and procedures, standardized documentation for user community.

Requirements

• Bachelor's degree in related field preferred: Finance, Business, Accounting, Economics; MBA a plus.
• 6+ years' operational and project management experience.
• Knowledge of Healthcare, Insurance, PBM industry preferred.
• Experience working cross-functionally to coordinate plans and execute against tight timelines.
• Excellent communication and customer service skills with internal and external individuals in various functional areas and at all levels of management.
• Strong analytical, planning, problem identification and resolution skills.
• Strong knowledge with Microsoft Office applications - specifically Excel.
• Strong organizational, leadership and influence skills with a desire to improve processes.
• Ability to plan for and integrate multiple tasks concurrently as well as work independently with minimal direction.
• Ability to successfully plan, schedule, coordinate, and manage all aspects of the pricing setup process via the PSCRF tool.

Benefits

• Medical, vision, and dental insurance
• Well-being and behavioral health programs
• 401(k) with company match
• Company paid life insurance
• Tuition reimbursement
• Minimum of 18 days of paid time off per year
• Paid holidays