Financial Operations Specialist

$44,010 - $54,180/Yr

Oeuvre Nationale Belge d'Entraide - Buffalo Grove, IL

Full-time - Entry Level

Buffalo Grove, IL

Publishing Industries

About the position

The Financial Operations Specialist at Onbe plays a crucial role within the Financial Operations Team, focusing on order processing, reconciliation, and client support to ensure the success of client programs. This hybrid position requires collaboration with various teams and involves managing financial tasks, reviewing contracts, and ensuring accurate program setups.

Responsibilities

• Allocate client funds according to remittance instructions and manage order processing for client programs.
• Assist clients with file errors by opening support tickets and guiding successful re-uploads.
• Reconcile client accounts and resolve any identified variances.
• Review client contracts to understand and apply contracted fees accurately.
• Manage finance-related tasks submitted through the internal ticketing system.
• Support month-end close activities, including reconciling Accounts Receivable and processing revenue share payments.
• Respond to day-to-day client emails and handle escalations.
• Create support tickets for client team requests and follow through to resolution.

Requirements

• Strong organizational skills with the ability to manage multiple inquiries efficiently.
• Capable of prioritizing and organizing tasks with minimal supervision.
• Highly detail-oriented, ensuring accuracy in all aspects of work.
• Effective team player who collaborates well within a group.
• Skilled at cross-functional collaboration to resolve client inquiries.
• Strong problem-solving and analytical skills, applying critical thinking to daily tasks.
• Experience in Operations or Order Processing.
• Background in Accounting or Finance is preferred.
• Proficient in using tools like Teams, Outlook, and JIRA.

Nice-to-haves

• Experience in a FinTech environment.
• Familiarity with financial reconciliation processes.

Benefits

• 401(k) matching
• Dental insurance
• Health insurance
• Open paid time off
• Paid time off
• Parental leave
• Vision insurance