Financial Operations Specialist

$44,010 - $54,180/Yr

Oeuvre Nationale Belge d'Entraide - Dallas, TX

Full-time - Mid Level

Dallas, TX

Publishing Industries

About the position

The Financial Operations Specialist at Onbe plays a crucial role within the Financial Operations Team, focusing on order processing and reconciliation tasks to ensure the success of client programs. This hybrid position requires collaboration with the Client Support team and involves managing client funds, resolving account discrepancies, and supporting month-end financial activities. The role is designed for detail-oriented individuals who can handle multiple inquiries and work effectively in a fast-paced environment.

Responsibilities

• Allocate client funds according to remittance instructions and manage order processing for client programs.
• Assist clients with file errors by opening support tickets and guiding successful re-uploads.
• Reconcile client accounts and resolve any identified variances.
• Review client contracts to understand and apply contracted fees accurately.
• Manage finance-related tasks submitted through the internal ticketing system.
• Support month-end close activities, including reconciling Accounts Receivable and processing revenue share payments.
• Respond to day-to-day client emails and handle escalations.
• Create support tickets for client team requests and follow through to resolution.

Requirements

• Strong organizational skills to manage multiple inquiries efficiently.
• Ability to prioritize and organize tasks with minimal supervision.
• Highly detail-oriented with a focus on accuracy.
• Effective team player with strong collaboration skills.
• Responsive and committed to providing timely responses to inquiries.
• Strong problem-solving and analytical skills, applying critical thinking to daily tasks.
• Experience in Operations or Order Processing.
• Background in Accounting or Finance is preferred.
• Proficient in using tools like Teams, Outlook, and JIRA.

Nice-to-haves

• Experience with financial reconciliation processes.
• Familiarity with client contract management.

Benefits

• Open paid time off
• Health insurance
• Dental insurance
• Paid time off
• Parental leave
• Vision insurance
• 401(k) matching