Financial Relationship Banker

Huntington Bancshares • Stow, OH

390d

About The Position

The Financial Relationship Banker plays a crucial role in fostering and maintaining consumer and business customer relationships at Huntington Bank. This position emphasizes excellent customer service, proactive engagement to identify financial needs, and recommending suitable banking products and services to help customers achieve their financial goals.

Requirements

• High School Diploma or GED.
• Minimum of 1 year customer service and sales experience in banking, financial services, or goal-driven retail sales.
• Experience in business-to-business sales or military service in relevant roles.

Nice To Haves

• Bachelor's Degree.
• 1 year or more in customer service and sales in banking or financial services.
• Ability to build, deepen, and retain relationships.
• Demonstrates acumen in banking, sales, investments, and consumer lending.
• Excellent verbal and written communication skills.
• Comfort with technology such as mobile services and online banking.
• Knowledge of consumer and business deposit products.

Responsibilities

• Providing excellent customer service and effectively resolving customer issues.
• Proactively identifying opportunities to grow customer relationships through pre-set appointments and referrals.
• Educating and referring customers to other areas of the bank to deepen relationships.
• Educating customers on optimizing their use of bank technology (online, mobile, and ATM banking).
• Maintaining knowledge of all products, services, technology, and policies.
• Adhering to all operational, security, risk, and regulatory policies and procedures.
• Performing other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Management of Companies and Enterprises
• Education Level: High school or GED
• Number of Employees: 1,001-5,000 employees