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Money Mart - Greenacres, FL
posted about 2 months ago
Full-time - Entry Level
Greenacres, FL
251-500 employees
Credit Intermediation and Related Activities
About the position
The Financial Service Representative role at Money Mart involves delivering exceptional customer service while achieving store profitability goals. The representative will handle customer transactions, assess customer needs, and provide tailored financial solutions. This position requires effective communication and negotiation skills, particularly in managing past due balances.
Responsibilities
- Deliver results on store profitability goals
- Provide a quality customer sales experience through efficient execution of all customer transactions
- Determine customers' needs and provide them with solutions that satisfy those needs
- Handle cash and accurately enter transactions into the system
- Contact customers over the phone with past due balances and negotiate payment terms and schedules
- Complete all documentation accurately
- Follow safety, security, and compliance requirements
Requirements
- Be sales driven
- Have a minimum of one year of financial services and/or sales experience
- Have a passion for customer service
- Have previous cash-handling experience
- Have a high school diploma or equivalent
