Fine Jewelry Sales Associate - Full Time

Belk - Tifton, GA

Full-time - Entry Level

Tifton, GA

General Merchandise Retailers

About the position

As a Fine Jewelry Associate at Belk, you will play a crucial role in driving store sales by providing exceptional customer service and showcasing unique jewelry pieces that symbolize special moments. Your expertise in fine jewelry will help build lasting relationships with clients, ensuring they return for their future jewelry needs. You will work collaboratively with a team dedicated to customer satisfaction in a vibrant retail environment.

Responsibilities

• Meet/exceed personal weekly, monthly, and annual sales goals
• Meet/exceed personal Elite Service Plan attachment rate goals
• Meet/exceed personal presale goals for specified presale events
• Meet/exceed personal repair sales dollar goals
• Meet/exceed Belk Rewards credit card solicitation goals
• Meet/exceed trunk show sales and appointment goals
• Meet/exceed Item Locator sales goals
• Develop clientele/customer base by asking each customer to complete a client profile card
• Assist customers in the selection of Fine Jewelry merchandise and offer complimentary items with each customer purchase
• Handle each customer transaction professionally, efficiently and accurately
• Complete minor repairs on Fine Jewelry to include removing watch links, changing watch batteries
• Maintain Fine Jewelry merchandising and visual standards, including departmental signing
• Maintain Fine Jewelry security standards
• Complete diamond testing as required
• Check-in and replenish merchandise inside case lines
• Prepare merchandise transfers and repairs to the RPC as scheduled
• Complete customer repair envelopes and follow-up with the Repair department
• Refer to Fine Jewelry Weekly Priorities and execute sale sets and operational tasks in a timely manner
• Follow all procedures for inventory counts, move to Clearance projects and re-ticketing
• Maintain Belk professional standards for dress attire and appearance
• Cooperate and collaborate with fellow associates, management and business partners
• Comply with all company policies and procedures
• Accept additional responsibilities and execute tasks as assigned by the Fine Jewelry Counter Manager, the Sales Team Manager and/or Store Management
• Complete all required Fine Jewelry Training and pass quizzes with a minimum score of 8

Requirements

• High School Diploma
• Strong interpersonal communication skills
• Fine Jewelry experience preferred/ retail or sales experience required

Benefits

• Access to tools and resources necessary to be effective in your job
• Opportunities to meet with senior leadership
• Inclusive work environment
• Diversity and inclusion initiatives