Fire Alarm Inspection Manager

About the position

The Fire Alarm Inspection Manager at Impact Fire is responsible for overseeing the operations of the Fire Alarm Inspection & Service Division. This role involves managing both technical and administrative personnel to achieve financial and operational goals, ensuring customer satisfaction, and maintaining a safe working environment. The position requires strong leadership skills and a commitment to training and compliance with industry standards.

Responsibilities

• Manage the operations of the Fire Alarm Inspection & Service Division.
• Develop financial and operational goals in collaboration with the Senior Operations Manager and other managers.
• Ensure effective operation and efficiency of personnel within the division.
• Establish productivity goals for technical and administrative staff.
• Achieve assigned monthly goals for revenue and cost control, addressing any budgetary deficiencies.
• Lead technical and administrative personnel in delivering high customer service levels.
• Ensure technical personnel are well-trained in services, products, and safety protocols.
• Ensure compliance with all applicable industry codes.

Requirements

• Possess necessary licensing and certification required by National, State, and Local codes.
• Minimum 3-5 years of related experience in the fire protection industry or commercial customer service.
• NICET or equivalent training from manufacturers or institutions.
• Working knowledge of NFPA 72.
• Experience in reading and interpreting blueprints, diagrams, submittals, specifications, and operational manuals.
• Ability to operate hand and power tools.
• Capable of performing physical labor, including carrying and moving equipment and tools up to 40 lbs.
• Proficiency with PCs, including working knowledge of MS Excel/Word and iPhone/iPad apps.
• Demonstrate a high level of customer service.
• Strong work ethic and professional appearance.
• Ability to work within a team environment.
• Self-starter with minimal supervision required.
• Strong organizational skills and positive attitude.
• Strong working knowledge of NFPA codes.

Benefits

• Competitive compensation
• Weekly pay cycle
• Career advancement opportunities
• Healthcare, dental, vision, and life insurance
• Paid time off and holidays
• Company paid short and long-term disability
• Immediately vested in 401(k) company match
• Exceptional guidance and support from managers
• Collaborative culture and environment
• Robust training opportunities with company reimbursement for licensing
• Apprenticeship programs for fire sprinkler, fire alarm, and inspection positions