About the position
CertaSite, LLC is seeking a Sales Engineer to join our dynamic sales team, which emphasizes collaboration, communication, and transparency. In this role, you will specialize in technologically and scientifically advanced products and services, utilizing your technical expertise to articulate the benefits of our solutions to both new and existing customers. As a Sales Engineer, you will report directly to a Regional Sales Manager and play a crucial role in driving revenue and expanding our market presence. Your primary responsibilities will include preparing and delivering technical presentations that explain our products and services to prospective customers and contractors. You will collaborate closely with the sales team to understand customer requirements and provide necessary sales support. Additionally, you will assist clients in troubleshooting issues with installed equipment and recommend improvements that can lower costs and enhance production efficiency. You will be expected to interpret technical prints and drawings, follow established sales strategies, and utilize our Customer Relationship Management (CRM) platform to convert prospects into customers. Developing tailored fire and life safety solutions for targeted prospects will be a key aspect of your role. Effective time management will be essential as you focus on activities that drive quota realization while maintaining a commitment to our mission and values. Staying informed about competitive dynamics and understanding customer purchasing decisions will be critical to your success. You will also work to optimize gross margins and partner with marketing to ensure our value proposition remains relevant. Your ability to persuasively sell ideas and negotiate effectively will be vital in gaining support and driving results. This position requires resilience and the ability to balance new requests with established priorities, all while leveraging your network to stay updated on company developments.
Responsibilities
- Prepare and deliver technical presentations explaining products or services to existing and prospective customers and contractors.
- Collaborate with sales team to understand customer and contractor requirements and provide sales support.
- Help clients solve problems with installed equipment.
- Recommend improved materials or machinery to customers, showing how changes will lower costs and increase production.
- Understand how to interpret prints and drawings.
- Follow the established sales strategy, processes and programs to shift prospects into new customers within the CertaSite Customer Relationship Management (CRM) platform.
- Develop fire and life safety solutions that are a fit for each targeted prospect.
- Demonstrate efficient time management by spending time on activities that increase the chance of quota realization with a concern for EBITDA expansion, while also being value and mission driven.
- Maintain the pulse on competition, as well as understand how the buyers of CertaSite products and services make purchasing decisions.
- Drive revenue to CertaSite through prospects by establishing and selling solutions through the CertaSite platform of products and services.
- Establish scale and profitability by helping professionalize the Company's go-to-market strategy and sales function.
- Facilitate optimization of gross margin throughout the organization.
- Partner with marketing to ensure the CertaSite value proposition and selling story remains relevant.
- Gather all information needed to make informed recommendations.
- Persuasively sell ideas to gain support and buy-in.
- Use various communication techniques to gain cooperation in a negotiation.
- Demonstrate the ability to remain resolute and resilient under stress.
- Leverage contacts to stay informed of new company developments.
- Balance new requests with established priorities.
Requirements
- Bachelor's degree in a related field preferred or equivalent education and work experience.
- 7-10 years of progressive technical and industry sales experience.
- Must have experience in Fire Alarm Industry sales.
Nice-to-haves
- Experience driving revenue and helping build strong GTM strategies.
- Demonstrated track record of uncovering opportunities and advancing prospect opportunities to close by following a prescribed selling campaign process.
- Strong orientation to delivering winning outcomes and possessing an emotional engine that is contagiously felt throughout the organization.
- Proficiency in identifying high value prospects, running a disciplined sales campaign and converting prospects into CertaSite customers.
Benefits
- Education & Certification reimbursement program
- Referral bonuses starting at $1,000 per referral
- Comprehensive medical plan options, including dental and vision
- 401K plan with company match
- Generous paid time off, paid holidays, and paid parental leave
- Management opportunities
- Company giveaways
- Opportunities for community service and charity involvement
- Work at a mission-driven company, focused on people
- Continued growth and expansion into new markets and products and services
