Fire Protection Regional Operations Manager

Impact Fire Limited

Full-time - Senior

1,001-5,000 employees

About the position

The Regional Operations Manager for Impact Fire Services will oversee operations in the Northeast Region, focusing on building high-performing district teams, driving business growth, and achieving financial performance goals. This senior leadership role requires a candidate who can motivate teams, manage multiple locations, and ensure customer satisfaction while maintaining a safe work environment.

Responsibilities

• Manage operations across the Northeast U.S. Region, including offices in New Hampshire, Massachusetts, Vermont, Connecticut, New York, and New Jersey.
• Achieve financial, operational, and customer satisfaction goals set by senior leaders.
• Lead and support district teams to meet performance goals.
• Drive growth through new business and acquisitions.
• Manage acquisition growth and integrations.
• Oversee Profit & Loss (P&L) statements for all districts in the region.
• Facilitate regular district meetings for work coordination and financial monitoring.
• Manage revenue and cost control, addressing budgetary deficiencies.
• Foster and enforce a safe work environment.

Requirements

• 5+ years in a supervisory or management role with multi-state/multi-location experience.
• A four-year college degree in construction management, engineering, or business administration is preferred.
• Successful multi-location management experience within the Fire Life Safety, Fire Protection industry.
• Experience driving business growth and efficiencies.
• Managing Profit & Loss (P&L) statements for multiple districts, locations.
• Ability to recruit, build teams, motivate and retain top talent.
• Well-developed interviewing and hiring skills.
• Experience driving acquisitions and managing integrations.
• Demonstrated analytical and critical thinking skills.
• Ability to travel throughout the region, including overnight lodging.
• Passion for team safety and ability to prioritize safe work operations.
• Strong work ethic and ability to drive business growth.
• Strong leadership skills and ability to develop employees.
• Strong written and verbal communication skills.
• Ability to work flexible hours including weekends to meet customer requirements.
• High level of customer service.
• Ability to work within a team environment.
• Self-starter with minimal supervision.
• Strong organizational skills, positive attitude, and quick learning ability.
• Strong working knowledge of NFPA codes.

Nice-to-haves

• Industry licensing or certification of competency with fire alarms and commercial fire sprinklers.

Benefits

• Competitive compensation
• Weekly pay cycle
• Career advancement opportunities
• Healthcare, dental, vision, and life insurance
• Paid time off and holidays
• Company paid short and long-term disability
• Immediately vested in 401(k) company match
• Exceptional guidance and support from managers
• Collaborative culture and environment
• Robust training opportunities with company reimbursement for licensing
• Apprenticeship programs for fire sprinkler, fire alarm, and inspection positions
• Opportunity to work alongside top talent in the fire protection industry.