Fire & Theft Claims Adjuster - Auto

$62,000 - $72,000/Yr

Progressive - Spokane Valley, WA

Full-time - Entry Level

Hybrid - Spokane Valley, WA

Insurance Carriers and Related Activities

About the position

As a Fire & Theft Claims Adjuster at Progressive, you will play a crucial role in the Claims team by investigating and resolving claims related to fire and theft damage. This hybrid position allows for a mix of remote work and in-office collaboration, where you will manage vehicle inspections, assess damage, and oversee the repair process or total loss negotiations. Your expertise will contribute to ensuring accurate claims processing and customer satisfaction.

Responsibilities

• Oversee vehicle inspections for fire, theft recovery losses, and vandalism damage; ensure damage is consistent with the report of loss and verify timelines.
• Complete thorough recorded statements of all potential claiming parties and material parties.
• Consult with agents, witnesses, law enforcement, fire department personnel, vehicle service providers, and forensic specialists.
• Manage rental and determine whether a vehicle should be declared a total loss.
• If repairable, guide the vehicle through the repair process.
• If a total loss, gather appropriate title documents, negotiate and settle the total loss, and oversee the salvage process.

Requirements

• A minimum of four years of relevant work experience with one year as a claims adjuster, property damage adjuster, or repair work within an automobile repair and/or body shop experience.
• OR an Associate's degree and a minimum of three years relevant work experience with one year as a claims adjuster, property damage adjuster, or repair work within an automobile repair and/or body shop experience.
• OR a Bachelor's degree or higher and a minimum of one year as a claims adjuster, property damage adjuster, or repair work within an automobile repair and/or body shop experience.
• Must have successfully completed the Fire and Investigations Course by Claims University (or complete within three months of hiring into position).
• This position requires a valid driver's license and auto insurance.

Benefits

• 401(k) with dollar-for-dollar company match up to 6%
• Medical, dental & vision, including free preventative care
• Wellness & mental health programs
• Health care flexible spending accounts, health savings accounts, & life insurance
• Paid time off, including volunteer time off
• Paid & unpaid sick leave where applicable, as well as short & long-term disability
• Parental & family leave; military leave & pay
• Career development & tuition assistance