Firearms Associate

Rural King Supply Company - Bainbridge, GA

Part-time - Entry Level

Bainbridge, GA

Building Material and Garden Equipment and Supplies Dealers

About the position

The Firearms Associate position at Rural King involves providing exceptional customer service and expertise in firearms and related accessories. The role focuses on ensuring compliance with firearms regulations, assisting customers with their needs, and maintaining an organized sales environment. Associates are expected to engage with customers, provide expert guidance, and contribute to a positive shopping experience while promoting the store's products and services.

Responsibilities

• Greet customers warmly and create a welcoming atmosphere.
• Engage customers to understand their needs and preferences.
• Provide expert guidance and unbiased product recommendations.
• Ensure compliance with all firearms sales regulations.
• Complete required firearm compliance training.
• Assist customers in selecting ammunition and accessories.
• Maintain an organized and visually appealing firearms display area.
• Process transactions accurately and efficiently.
• Stay updated on current firearm trends and industry news.
• Address customer concerns and provide resolutions or escalate as needed.
• Establish long-term relationships with customers for repeat business.
• Conduct product demonstrations and explain technical specifications.
• Utilize upselling and cross-selling techniques to maximize sales.
• Promote exclusive offers and store loyalty programs.
• Process special orders and resolve return issues as needed.
• Contribute to visual merchandising efforts and maintain a clean sales floor.
• Participate in cross-training for flexibility in various departments.
• Engage in learning initiatives to acquire new knowledge and skills.
• Provide friendly and professional support to others.
• Demonstrate Rural King's core values.

Requirements

• High school diploma or equivalent; additional education in firearms safety is a plus.
• Previous experience in firearms sales or a related field is preferred.
• Knowledge of federal, state, and local laws regarding firearms sales.
• Strong interpersonal and communication skills.
• Ability to actively listen and provide thorough responses.
• Excellent attention to detail and organizational skills.
• Proficiency in using computer systems for transactions.
• Strong commitment to maintaining a safe shopping environment.
• Demonstrated integrity, professionalism, and confidentiality.

Nice-to-haves

• Additional training in firearms safety.
• Experience in retail sales or customer service.

Benefits

• 401(k) matching
• Health insurance
• Virtual doctor visits
• 15% Associate Discount
• Dave Ramsey's SmartDollar Program
• Associate Assistance Program
• RK Cares Associate Hardship Program
• 24/7 Chaplaincy Services