Firehouse Subs Crew Member

About the position

The Crew Member at Firehouse Subs plays a vital role in the daily operations of the restaurant, engaging with guests, taking orders, processing payments, and preparing food. This position is essential for delivering excellent customer service and ensuring a positive dining experience for patrons. Crew Members are expected to work in a fast-paced environment while maintaining professionalism and a positive attitude.

Responsibilities

• Engage with guests and take their orders
• Process payments and handle cash register duties
• Prepare and craft subs according to customer specifications
• Maintain a clean and organized work environment
• Represent Firehouse Subs in a professional manner at all times
• Work efficiently in a fast-paced setting
• Lift and carry items up to 50 lbs as needed
• Follow appearance and uniform standards

Requirements

• Customer service experience
• Cash register experience
• Restaurant experience preferred
• Ability to work in a fast-paced environment
• Open availability for full-time hours
• Ability to work on feet for extended periods (up to 13 hours)
• Professional appearance

Nice-to-haves

• Energetic and outgoing personality
• Dependable and responsible work ethic
• Ability to build relationships with customers
• Enjoyment of serving high-quality fresh products

Benefits

• Profit sharing
• Paid training
• Health insurance
• Dental insurance
• Vision insurance
• 401(k) matching
• Employee discount
• Flexible schedule
• Life insurance
• Referral program