Firehouse Subs General Manager - JAX Airport

$48,000 - $53,000/Yr

HMSHost - Jacksonville, FL

Full-time - Mid Level

Jacksonville, FL

1,001-5,000 employees

Food Services and Drinking Places

About the position

The General Manager (GM) position at Firehouse Subs is responsible for overseeing the operations of a Quick Service Restaurant (QSR) or a small cluster of restaurants, ensuring they meet high operational and financial standards. The GM plays a crucial role in managing staff, maintaining cleanliness, and ensuring the restaurant is fully operational. This position requires strong leadership skills and the ability to make strategic decisions to drive the restaurant's success.

Responsibilities

• Open and close the restaurant, ensuring all procedures are followed for a smooth operation.
• Deploy staff and resources effectively to maximize profitability and manage P&L responsibilities.
• Provide consistent support, coaching, and encouragement to restaurant staff to achieve business goals.
• Conduct interviews and make hiring, termination, and promotion decisions for associates.
• Promote HMSHost as an employer of choice within the local community.
• Ensure compliance with onboarding and offboarding processes for all restaurant associates.
• Monitor financial and operational data to track progress towards unit goals and assign tasks accordingly.
• Recognize and reward restaurant staff for their contributions and performance.
• Ensure product availability and oversee inventory management and vendor relations.
• Conduct training and development activities for restaurant associates to enhance their skills.
• Implement marketing programs and drive revenue through promotional activities.
• Maintain compliance with health and safety standards and train staff on these protocols.

Requirements

• Minimum of 3 years of restaurant P&L management experience.
• 5-7 years of overall working restaurant experience in a similar role.
• Demonstrated skills in team management, delegation, and issue resolution.
• Ability to manage multiple priorities effectively.
• Knowledge of HMSHost policies, products, and operational standards.

Nice-to-haves

• Graduation from a Food Service Management or Culinary program may substitute for experience requirements.

Benefits

• 401(k) matching
• Commuter assistance
• Dental insurance
• Employee assistance program
• Health insurance
• Life insurance
• Opportunities for advancement
• Generous paid time off (vacation, flex or sick)
• Holiday pay
• Meal and Transportation Benefits
• Tuition reimbursement
• Referral program - refer a friend and earn a bonus
• Quarterly Bonus