Firmwide Resiliency Product Analyst Associate

JPMorgan Chase - Columbus, OH

Full-time

Columbus, OH

Credit Intermediation and Related Activities

About the position

The Firmwide Resiliency Product Analyst Associate plays a critical role in enhancing the Firmwide Resiliency Program at JPMC. This position involves collaborating with scrum teams and business partners to ensure the firm's preparedness against disruptions. The analyst will focus on delivering outstanding user experiences and supporting the Resiliency Uplift Program, which includes corporate governance, awareness, tooling, and training.

Responsibilities

• Form strong bonds and maintain healthy working relationships with scrum teams.
• Collect user requirements and feedback from business partners and project leads in both formal and informal settings.
• Manage multiple projects simultaneously, adhering to rigorous delivery expectations.
• Conduct in-depth analysis of existing system behaviors and business processes related to project goals.
• Discuss functional details of workflows and technical information at a high level.
• Write Epics and Stories to deliver features that meet project goals.
• Act as Subject Matter Expert on area product owned systems.
• Maintain and prioritize the product backlog in collaboration with Business Analysts, refining Epics and Stories in JIRA.
• Partner with Agile leads (scrum masters) on sequencing tasks.
• Work closely with User Experience (UX) teams on the design of new features and components.
• Collaborate with User Acceptance Testing (UAT) teams to ensure comprehensive test coverage.
• Build relationships with co-supplier stakeholders from multiple regions and product areas.

Requirements

• 3 years of experience in a Product Analyst or analysis role.
• Ability to easily assimilate information and learn new applications and processes.
• Experience with agile product development and the software delivery lifecycle.
• Familiarity with tools such as Jira and understanding of backlog prioritization techniques.
• Advanced knowledge of communication and efficiency tools such as SharePoint, Confluence, and MS Office apps.
• Solid ability to analyze user procedures and workflows, comparing them to project requirements and goals to create feature enhancements or new workflows.
• Effective communicator with excellent written and verbal communication skills.
• Capable of developing positive relationships, especially in challenging situations.

Nice-to-haves

• Proven track record of delivery and new product feature creation.
• Familiarity with the business services and offerings associated with Chase.
• Demonstrated ability to manage tight delivery timelines and maintain calmness under pressure.