USAA - Phoenix, AZ
posted 4 months ago
Why USAA? Let's do something that really matters. At USAA, we have an important mission: facilitating the financial security of millions of U.S. military members and their families. Not all our employees served in our nation's military, but we all share in the mission to give back to those who did. We're working as one to build a great experience and make a real impact for our members. We believe in our core values of honesty, integrity, loyalty, and service. They're what guides everything we do - from how we treat our members to how we treat each other. Come be a part of what makes us so special! As a dedicated First Party Fraud Analyst I, you will be an individual contributor for the First Party Fraud team within Financial Crimes. You will leverage your understanding within the Financial Crimes space and collaborate with team members to align with the strategic business direction. Your role will involve using intermediate business, analytical, and technical knowledge to engage in discussions with cross-functional teams, understanding and collaborating on business objectives, and influencing solution strategies. You will apply sophisticated analytical techniques to solve business problems that are typically medium to large scale, impacting current and/or future business strategy. By employing innovative and scientific/quantitative analytical approaches, you will draw conclusions and make 'insight to action' recommendations to address business objectives and drive appropriate change. Your recommendations will be translated into communication materials to effectively present to colleagues for peer review and mid-to-upper-level management. You will identify and gather relevant and quality data sources required to fully address the problem for the recommended strategy through testing or exploratory data analysis (EDA). This includes integrating and transforming disparate data sources and applying appropriate data hygiene techniques. Thorough documentation of assumptions, methodology, validation, and testing will be essential to facilitate peer reviews and compliance requirements. Additionally, you will understand and adopt emerging technology that can affect the application of scientific methodologies and/or quantitative analytical approaches to problem resolutions. Ensuring that risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures will be a key part of your responsibilities. We offer a flexible work environment that requires you to be in the office 4 days per week, with the option to work remotely in the continental U.S. and occasional business travel.