Fitness Center General Manager

$45,760 - $83,200/Yr

Optum - Katy, TX

Full-time - Mid Level

Katy, TX

Insurance Carriers and Related Activities

About the position

The General Manager will oversee the operations of a fitness center in Katy, Texas, ensuring effective management of staffing, revenue, expenses, and marketing initiatives. This role requires a strong leader who can maintain a motivating environment while also acting as a liaison between the company and clients. The General Manager will focus on team development, customer service excellence, and adherence to company policies and procedures.

Responsibilities

• Manage and direct all operations of the fitness center.
• Lead and motivate the team to create an engaging work environment.
• Implement marketing strategies for member engagement.
• Handle human capital responsibilities including hiring, coaching, and training team members.
• Respond to member feedback and concerns professionally.
• Provide regular reports to direct leadership.
• Ensure high standards of customer service and programming are met.
• Encourage professional development and retention of team members.
• Implement and follow company policies and procedures.

Requirements

• Bachelor's degree required.
• 2-3 years of management experience in a relevant field.
• Ability to multi-task and manage time effectively.
• Strong problem-solving and organizational skills.
• Experience in hiring, coaching, and developing team members.
• Knowledge of financial reporting, budgeting, and strategic planning.
• Prior experience in a corporate fitness or spa setting is preferred.
• Current CPR/AED and First Aid certifications are required.
• Proficiency in Microsoft Suite and finance/payroll systems.

Nice-to-haves

• Experience in a corporate fitness or wellness environment.
• Additional certifications in fitness or management.

Benefits

• 401(k)
• Dental insurance
• Disability insurance
• Employee assistance program
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Wellness rewards program
• Free memberships to fitness facilities
• 24/7 health and wellness support
• Paid parental leave
• Free professional development courses
• Discounted certifications
• Free CPR/AED certifications
• Employee Referral Reward program