Element Fitness - Shawnee, KS

posted 27 days ago

Full-time - Entry Level
Shawnee, KS
Amusement, Gambling, and Recreation Industries

About the position

The Fitness Consultant is responsible for promoting and selling memberships to potential new members and selling upgrades to current members. This role involves engaging with the community to generate leads, conducting facility tours, and ensuring customer satisfaction through follow-ups. The consultant will work closely with the Membership Manager and other staff to achieve sales goals and maintain a positive work environment.

Responsibilities

  • Obtain and qualify sales leads via walk-ins, telephone inquiries and other company approved methods.
  • Establish and maintain a minimum of 10 lead boxes/bowls in the community on a monthly basis.
  • Follow up on all prospects by using established sales systems.
  • Conduct facility tours and telephone inquiries using established sales systems.
  • Establish and maintain minimum required referral program as defined by Company standards.
  • Maintain FC planner using established sales systems.
  • Stay up to date on Company pricing and promotion schedule.
  • Maintain information on club history, background, philosophy, facilities, staff and policies.
  • Understand and adhere to Company policies and procedures.
  • Assume responsibility for developing selling skills.
  • Prepare for, attend and actively participate in sales meetings.
  • Maintain a positive relationship with the entire staff.
  • Support other employees in achieving their goals.
  • Participate in all scheduled meetings as directed by the Membership Manager or AGM.
  • Enroll new members and follow up to ensure customer satisfaction.
  • Assist in maintaining a clean and operationally sound facility.
  • Consistently achieve or surpass personal and club sales goals.

Requirements

  • High school diploma or General Education Diploma (GED)
  • Excellent sales, communication and customer service skills.
  • Must be able to successfully pass all testing requirements including facility tours, telephone inquiry, counselor planner audit, guest card audit, lead box/bowl program, referral program and corporate outreach program.
  • Thorough understanding of Element Fitness membership sales systems.
  • Demonstrate understanding of the Daily Sales Stat report and its contents.
  • Basic computer skills.

Benefits

  • Employee discount
  • Referral program
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