Fitness Manager

$40,000 - $100,000/Yr

Crunch Fitness - FCM, LLC. - Los Angeles, CA

Full-time - Mid Level

Los Angeles, CA

About the position

The Fitness Manager at Crunch Fitness is a leadership role responsible for managing the personal training department, driving operational excellence, and ensuring a superior member experience. This position involves business management of trainers, operational oversight, KPI management, and fostering a positive team culture. The Fitness Manager is expected to engage with members, develop high-performance teams, and achieve financial goals while promoting the company's 'No Judgments' philosophy.

Responsibilities

• Manage the personal training department and create a supportive team culture.
• Conduct bi-monthly meetings and manage the PT calendar.
• Collaborate with the Membership Team for PT sales at the point of sale.
• Assume Manager on Duty responsibilities in the absence of the GM/AGM.
• Coach trainers on business and sales strategies.
• Generate PT sales leads and schedule lead generation activities.
• Achieve monthly and annual financial goals for the department.
• Communicate with potential leads and manage client relationships.
• Establish and maintain service standards for trainers.
• Identify and develop key talent within the training team.

Requirements

• Health club and gym management experience (Required)
• Certified Trainer (Required)
• Strong business acumen and financial performance skills
• Ability to create a positive team culture
• Demonstrated leadership capability
• Excellent communication skills, both written and oral
• Ability to manage a high volume of inbound communication
• Strong technical skills
• Ability to hire, train, and direct staff
• Enthusiastic and passionate about the fitness industry
• Exercise Science/Sports Management Degree preferred
• Current national certification, CPR/AED, First Aid required.

Nice-to-haves

• Experience in sales and client retention
• Strong active listening skills
• Ability to create structured timelines and action plans

Benefits

• 401(k)
• Free gym membership
• Sick time
• Employee discounts
• Long- and Short-Term Disability
• Discounted certifications from NASM
• Commissions and bonuses based on performance
• Dental/Vision insurance (Managers)
• Health insurance (Managers)
• Life Insurance (Managers)
• Paid Time Off (Managers)