Fitness Operations Manager

$58,000 - $60,000/Yr

The Camp Transformation Center - San Jose, CA

Full-time - Entry Level

San Jose, CA

Amusement, Gambling, and Recreation Industries

About the position

The Fitness Operations Manager at The Camp Transformation Center plays a crucial role in building a fitness community as the gym prepares for its grand opening. This position focuses on engaging potential members, driving presales, and managing daily operations to ensure a smooth and welcoming environment for all members. The Operations Manager will be instrumental in inspiring others to join their fitness journey and creating a vibrant community atmosphere.

Responsibilities

• Professionally present company programs and products to guests and prospects
• Implement a sales process to book appointments and generate membership sales
• Conduct sales follow-up calls, texts, and emails
• Track and monitor club reports
• Monitor challenge programs and conduct weigh-ins
• Help lead nutritional seminars
• Maintain cleanliness and organization of the club
• Enforce The Camp policies and procedures
• Ensure all forms, administrative supplies, and cleaning supplies are stocked and visible
• Schedule and participate in networking/community events and club promotions
• Strategically manage marketing campaigns to generate leads for the club
• Own and manage staff scheduling to ensure optimal coverage and efficient use of resources across all shifts
• Perform any other duties as assigned

Requirements

• 2+ years of retail/service sales or fitness sales experience
• CPR/AED certified
• Confident in generating personal sales and conducting sales follow-ups
• Ability to manage and drive revenue streams: memberships, supplements, and challenges
• Complete administrative work consistently and accurately
• Fluent in English with excellent communication skills
• Strong interpersonal skills in person, on the telephone, and via email
• Ability to build positive relationships and rapport with members and staff
• Highly organized and proficient in data management
• Ability to prioritize and meet deadlines
• Ability to work harmoniously with co-workers, clients, and the general public
• Passion for health and fitness
• Must be able to occasionally lift up to 75 lbs
• Willingness to attend occasional training in Southern California

Nice-to-haves

• NASM Certification
• Spanish speaking is a plus

Benefits

• Competitive base rate based on experience & performance
• Potential for bonuses
• Opportunities for growth within the company