Fitness Sales Associate

Austin Fitness Group - Chandler, AZ

Part-time - Entry Level

Chandler, AZ

Personal and Laundry Services

About the position

The Fitness Sales Associate role is focused on managing the front of house operations of a fitness studio, emphasizing premium customer service and achieving sales targets. The ideal candidate will possess strong customer service skills and basic sales experience, responsible for driving membership sales, renewals, and retail sales while maintaining high service standards.

Responsibilities

• Establishes and maintains an effective referral program to bolster membership growth
• Conduct telephone inquiries, follow up calls and customer care initiatives
• Warmly greet members and guests to foster a positive, welcoming atmosphere
• Adhere to the studio cleaning checklist diligently throughout shifts, ensuring a pristine environment
• Process cash and credit card transactions accurately and responsibly
• Generate new leads through member referrals, community outreach and social media efforts
• Convert leads into members through effective communication and timely outreach via cold calls and emails

Requirements

• Excellent customer service skills
• Previous sales experience, with strong sales skills (experience working in a sales quota bearing structure highly preferred)
• Solid verbal and written communication skills required
• MS Office basic programs (Word, Excel), Internet, Basic computer program software use
• High school diploma or equivalent required
• Experience in retail or direct sales management/lead generation systems

Benefits

• FREE Premier Orangetheory Fitness membership for you and a dependent (must be full-time)
• Health & Wellbeing insurance
• 401k Retirement upon eligibility
• Paid Time Off + Holidays
• Growth Opportunities
• Bi-weekly commission incentives based on sales performance
• Collaborative, positive company culture