East Cobb Group - Bonaire, GA

posted 17 days ago

Full-time - Mid Level
Bonaire, GA

About the position

The Fitness Studio Manager at HOTWORX is responsible for overseeing the operations of a 24-hour infrared fitness studio, focusing on sales and customer service. This role involves leading a team, meeting membership sales goals, and creating a positive environment for members. The manager will also engage with the community through marketing efforts and ensure the studio runs smoothly while providing superior service to all members.

Responsibilities

  • Meet and exceed membership sales goals.
  • Provide superior service to members by creating a positive and motivating environment.
  • Coach and train sales staff while achieving personal sales goals.
  • Interview, hire, and fire staff as necessary.
  • Manage staff schedules and studio maintenance.
  • Utilize social media and marketing to engage members and grow brand awareness.
  • Use online platforms for customer relations management and sales processes.
  • Complete all required trainings to ensure success.

Requirements

  • 2 years of leadership experience in a sales environment.
  • Strong customer service skills.
  • Basic math skills for cash handling and sales.
  • Ability to manage and motivate a team.
  • Experience with merchandising and sales strategies.

Nice-to-haves

  • Experience in the fitness industry.
  • Familiarity with POS systems and customer relations management software.

Benefits

  • Paid time off
  • Employee discount
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