Fitness Supervisor Summer 2025

About the position

Yellowstone Club is a paradise in Montana. A private residential community in Big Sky, Montana, Yellowstone Club offers its members the world's only private ski and golf community. With fabulous skiing and snowboarding and the most gorgeous spring and summer weather to enjoy the 18-hole golf course, rivers, hiking, biking, and more, our Members love being a part of this exceptional community. Our employees make the Yellowstone Club experience come alive. If you would love being a part of the Montana charm and providing the highest level of guest service, ensuring no detail is too small to overlook, and being a part of creating experiences, then Yellowstone Club is looking for you. Yellowstone Club's Health & Wellness department is currently seeking candidates for a Fitness Supervisor for the upcoming summer season! Our Summer employment dates are May - September. The purpose of the Fitness Supervisor is to provide professional, efficient, friendly and happy service for our Members and guests of Yellowstone Club, eventually enhancing, creating and realizing all revenue and profit opportunities. As well as support the management team through recruiting, training, motivating and leading the fitness spa attendant and fitness instructor personnel.

Responsibilities

• Ensure that each Member and guest receives outstanding service in a friendly environment.
• Display hospitality and professionalism to our Members at all times.
• Understand and apply all property safety and security procedures.
• Maintain a favorable working relationship with all Yellowstone Club team Members.
• Exhibit a professional attitude and handle difficult situations.
• Uphold and ensure gracious front desk procedures.
• Be knowledgeable in regards to all Fitness services, activities, pricing, and other services provided by YC Spa, Salon & Fitness.
• Professionally exhibit proper telephone etiquette with guests.
• Enthusiastically serve guests in a timely manner.
• Practice all sanitation and safety guidelines.
• Proactively maintain cleanliness standards in all areas of the Fitness, Spa, Salon and Retail.
• Professionally take and confirm reservations for all services.
• Answer all incoming calls in an efficient and friendly manner.
• Possess an ability to effectively sell and upsell.
• Provide support to the Fitness Management team through excellent communication and business analysis.
• Assist in developing procedures for accurate inventory control.
• Assist in developing and maintaining gracious and efficient Fitness Front Desk and Reservations procedures.
• Anticipate, identify and ensure customer needs are being met.
• Work with the Fitness Manager to develop a recruitment kit.
• Implement ongoing skills training to ensure service standards are being upheld.
• Ensure timely completion of all supervisory duties.
• Supervise Coordinating staff and assist with training.

Requirements

• High School or equivalent education required.
• At least two years in a top resort/spa operation preferred.
• Valid State Driver's License.
• Able to perform basic computer skills and willing to be trained on specific spa, salon & fitness software.
• Able to speak clearly and effectively with Members, guests, co-workers, vendors and other Yellowstone Club departments.
• Able to perform basic math calculations.
• Ability to solve basic problems and/or know when it is necessary to get a manager to assist in problem solving.

Nice-to-haves

• Bachelor's degree preferred.

Benefits

• Free transportation to and from Bozeman.
• Complimentary shift meals.
• Health Benefits for all Seasonal Employees.
• 401k eligibility and bi-weekly match.
• Access to onsite fitness center 24/7.
• Discounted Employee Housing in Big Sky or Bozeman.
• Discounts to over 1000 retailers through ADP LifeMart and Expert Voice.
• End of season employee appreciation day and retail sale.
• Access to Employee Store in Bozeman.