Bloomingdale's - New York, NY

posted 5 months ago

Part-time - Entry Level
New York, NY
General Merchandise Retailers

About the position

As a Brand Ambassador at Bloomingdale's, you will play a pivotal role in ensuring that our customers have an outstanding experience in our store. This position is essential in creating a dynamic service environment, particularly at our International Visitor's Center, where we cater to our international guests. Your primary responsibility will be to provide exceptional customer service, making every interaction memorable and engaging. You will be expected to familiarize yourself with the store's services, layout, and products to effectively assist customers and build lasting relationships. In this role, you will demonstrate a commitment to customer satisfaction by utilizing your knowledge of our products and services to enhance the shopping experience. Flexibility in your schedule is crucial, as you may be required to work nights and weekends to ensure adequate floor coverage. Your ability to communicate effectively, especially in multiple languages, will be a significant asset in connecting with our diverse clientele. Bloomingdale's values a collaborative and inclusive work environment where every colleague has a voice. We believe in fostering a culture that embraces diversity of background, thought, and opinion, all while having fun and inspiring creativity in our customers' lives. As a Brand Ambassador, you will embody these values and contribute to making Bloomingdale's a unique shopping destination.

Responsibilities

  • Provide outstanding customer service to all guests.
  • Familiarize yourself with store services, layout, and products.
  • Build and maintain customer relationships through effective communication.
  • Demonstrate knowledge of store products and services to enhance customer experience.
  • Maintain flexibility in scheduling, including availability for nights and weekends.

Requirements

  • 1-2 years of related experience in customer service or retail.
  • Multilingual abilities to communicate with international guests.
  • Strong interpersonal and communication skills.
  • Ability to work in a fast-paced environment and handle multiple tasks.
  • Team player with a positive attitude and willingness to learn.

Nice-to-haves

  • Experience in a retail environment with a focus on customer service.
  • Ability to work flexible hours including nights and weekends.

Benefits

  • Disability insurance
  • Health insurance
  • Dental insurance
  • 401(k)
  • Paid time off
  • Vision insurance
  • Employee discount at Bloomingdale's and Macy's stores
  • Flexible holiday time-off
  • Instant access to earned wages with PayActiv
  • Enhanced benefits including pet, home, and auto insurance options
  • Bonus earning opportunities
  • Growth potential opportunities
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