Fleet Maintenance and Damage Manager- Budget Truck
Avis Budget Group - Braintree, MA
posted 6 months ago
About the position
Here at Avis Budget Group we're more than just rentals—although over 70 years of experience and 11,000 locations in 180 countries has taught us a thing or two about that. We're shaping the future of the mobility industry with our innovative, customer-focused solutions. Our globally recognized brands - Avis, Budget, Budget Truck and Zipcar - connect people to more. This means more convenience, more options and more time on the road for our customers. But we also connect our employees to more: opportunities, benefits, support, collaboration and most importantly—power to change the future. Sound your speed? Come join our family. Lead our Fleet Maintenance team to success and ensure our customers are always safe in our fleet of new vehicles! As a technical expert and team manager, you'll oversee preventative maintenance, repair orders, outside vendor support, and warranty submissions.
Responsibilities
- Assign work and supervise associates; ensure all repair orders are completed and processed in accordance with guidelines; approve all maintenance expenditures and submit invoices for approval/payment.
- Select, manage and inspect outside vendor work to service levels and standards; maintain invoices and insurance policies.
- Ensure timely and quality completion of recalls and preventative maintenance.
- Minimize vehicle downtime and units out of service.
- Ensure warranty submissions meet or exceed business plan and are properly submitted.
- Guide P&L performance and productivity.
- Hire, train, engage, energize, set up for success, coach and recognize team members to enable a high-performing culture.
- Guide the resolution of employee relations issues and maintain professional relationships.
- Ensure safe work environment and processes in and around our shops.
Requirements
- High school diploma (or equivalent).
- At least 3 years of hands-on mechanical supervisory experience
- Ability to travel depending on district/territory to outlying locations and vendors.
- Valid driver's license and good driving record.
- Proven ability to engage a team and drive results.
- Strong communication skills and ability to provide work direction to a team of technicians and staff.
- Strong time-management, multitasking and problem solving skills.
- Strong process orientation with a focus on continuous improvement.
- Excellent analytical, creative problem solving and organizational skills, with strong attention to detail.
- Ability to learn new technology.
- Proficient computer skills including Microsoft Excel.
- Proactive cross-functional team player able to work in a fast paced service-oriented work environment.
Nice-to-haves
- Knowledge of the rental vehicle industry, collision estimating, and repair practices.
- Bachelor's degree or automotive technical school degree or certificate.
- ASE certifications and/or automotive technical training or experience.
Benefits
- Access to Medical, Dental, Vision, Life and Disability insurance
- Eligible to elect other voluntary benefits including: Group Auto Insurance, Group Home Insurance, Pet Insurance, Legal Assistance, Identity Theft Protection, FSA, Accident Insurance, Critical Illness Insurance, and additional life insurance coverages
- Contribute up to $270 as a tax-free benefit for public transportation or parking expenses
- 401(k) Retirement Plan with company matched contributions
- Full training to learn the business and enhance professional skills
- Employee discounts, including discounted prices on the purchase of Avis/Budget cars
- Access to an Employee Assistance Program for services including counseling, financial and legal consultation, referrals for care service and more
- Community involvement opportunities
