Fleet Operations Specialist

$45,760 - $48,880/Yr

Wiverse - Atlanta, GA

Full-time - Entry Level

Atlanta, GA

Administrative and Support Services

About the position

The Fleet Operations Specialist will focus on managing the asset life cycle and collaborating with stakeholders to meet operational and financial needs. This role involves supporting the Title and Registration team with administrative tasks and assisting the fleet operations team with updates and reporting. The position requires a consultative approach, excellent customer service, and strong vendor management skills.

Responsibilities

• Manage asset related processes such as remarketing, aftermarket equipment installation and/or other asset logistic requirements
• Work with vendors, customers, original equipment manufacturers (OEMs) and maintenance facilities to ensure assets are delivered on time, specifications are accurate and policies are upheld
• Manage vendor performance based on timelines, quality, value and innovation
• Consult with stakeholders to provide reporting to maximize visibility to asset status and financial impact
• Maintain knowledge of device updates and train users on new and existing features
• Ensure billing accuracy and timely processing of payment
• Update asset status and all relevant asset details in Client asset database in a timely manner
• Help build and create automations within Client systems with vendors and OEMs

Requirements

• High school diploma
• 3 years asset, client or account experience
• Strong interpersonal skills and the ability to effectively communicate with peers, business partners, and leadership
• Ability to interact with internal and external business partners supporting corporate policy, standards, processes and procedures
• Proficient in understanding, analysis, and management of vehicle information to provide recommendations
• Ability to demonstrate a consultative approach to customer needs, run reports and interpret data to draw conclusions
• Strong proficiency with computers and Microsoft Office programs; strong MS Excel proficiency required
• Self-motivated, able to manage expectations, prioritize work to meet deadlines, and work under pressure in a fast paced, high energy environment
• Strong customer service and organization skills required
• Works well in a team environment by supporting departmental initiatives and goals
• Provide excellent communication skills, both written and verbal
• Ability to sit or stand for prolonged periods of time
• Ability to perform repetitive data entry tasks, manual dexterity

Nice-to-haves

• Bachelor's degree
• Experience in fleet, procurement or asset management

Benefits

• Contract position with hourly pay of $22.00 - $23.50
• Onsite work location in Atlanta, GA