EquipmentShare - Columbia, MO
posted 3 months ago
EquipmentShare is searching for a Fleet Operations Support Specialist for our corporate office in Columbia, MO, to support our team as the department continues to grow. The Fleet Operations Support Specialist will be a point of contact for the sales teams regarding Used and Retail fleet sales support, availability and deal closing processes support. This role is crucial in facilitating the support functions necessary to quote, invoice, and close the sales loop for used and retail fleet sales. In this position, you will maintain frequent communication with the Territory Account Managers (TAMs) as well as national sales teams, responding to inquiries on equipment inventory and availability. You will also prepare documents for closing sales and assist the sales teams with Rent Purchase Option (RPO) support. Generating quotes at the request of the sales teams and assisting with the sales process, including invoice support, margin calculations, and equipment payoff, will be key responsibilities. Utilizing the system as stated in Standard Operating Procedures (SOPs) to maintain accurate information and history of all transactions is essential. You will also maintain, review, and update various reports based in the ES Looker system as assigned. Working harmoniously with all internal and external teams to facilitate the sales support process as quickly and accurately as possible is a priority. Additionally, you will respond to inquiries related to the sale of new and used equipment, ensuring that communication meets or exceeds team goals to facilitate sales in all US markets. Preparing and updating operational procedure documents to keep them as living documents, coordinating processes for large sales of equipment, and other responsibilities as assigned by management will also be part of your role. This position offers a unique opportunity to contribute to a mission aimed at changing an entire industry, providing you with the chance to grow personally and professionally while making a tangible difference.