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LKQ - Lansing, IL

posted 2 months ago

Full-time - Entry Level
Lansing, IL
1,001-5,000 employees
Merchant Wholesalers, Durable Goods

About the position

The Inside Sales Coordinator / Warehouse Worker at LKQ is responsible for selling replacement parts for the aftermarket collision repair industry. This role involves engaging with customers through inbound and outbound calls, as well as face-to-face interactions at the branch location. The position requires a strong focus on customer service, sales growth, and maintaining excellent relationships with clients.

Responsibilities

  • Provide customer service, evaluate the customer's needs, and answer questions regarding parts, pricing, product availability, and services.
  • Provide relevant information on warranties, price, quality of parts, delivery times, and payment methods.
  • Complete internal documents supporting any transaction (credits, invoices, work orders, etc.).
  • Prospect and develop relationships with potential customers to cultivate new business.
  • Inform the customer of unit prices, shipping dates, anticipated delays, and any additional information needed by the customer.
  • Advise customer on substitution or modification of part when part requested is not available.
  • Process orders - perform order entry, and review orders for correct handling, pricing, quantities, and shipping data.
  • Follow-up with customers as needed.
  • Evaluate and propose appropriate prices for parts by considering various criteria.
  • Assume other duties as assigned.

Requirements

  • 1+ years of related applicable experience.
  • High School Diploma or equivalent (DVS in Canada).
  • Knowledge of replacement parts for the aftermarket collision repair industry.

Nice-to-haves

  • College coursework or degree.
  • Prior automotive experience and knowledge of automotive parts.

Benefits

  • 401(k) matching
  • Dental insurance
  • Disability insurance
  • Employee assistance program
  • Employee discount
  • Health insurance
  • Life insurance
  • Paid Time Off
  • Paid Parental Leave
  • Fertility Coverage
  • Tuition Reimbursement
  • Company Paid Life Insurance and Long-Term Disability
  • Short-Term Disability
  • PNC Daily Pay Option
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