GM Financial Group - Arlington, TX
posted about 2 months ago
Overview: Why GM Financial? GM Financial promotes an inclusive Culture to Win that is centered around leading with core values, empowering team members, and accomplishing strategic priorities while supporting our community and earning customers for life. We invite YOU to join an innovative team of trend-setters in the automotive finance industry. Why Commercial Vehicle Lending Fleet Solutions, Fleet Credit, Small Business Credit, Compliance, Systems Integration Field and Inside Sales Our CVL team works together to find ways to grow GMF's fleet and commercial business by working closely with our internal teams, GM Envolve and customers. We offer business-centric products and services that set our dealer partners and business customers up for success. We have a diverse team with varying levels of experience and welcome new team members who are excited to learn all aspects of our business. Our customers count on us daily, therefore we take our mission seriously. We believe it all comes down to adding value, cultivating relationships, and earning trust. That's why GM Financial needs passionate, innovative, and spirited team members just like YOU. This position will be located in Arlington, Texas and following a hybrid work model. Hybrid (Combination of work from home and in-assigned office location) Responsibilities: About the role: You as the Fleet Services Operations Analyst under general supervision, will formulate and define business system requirements through research and fact-finding combined with an understanding of applicable business systems and industry requirements. With this knowledge, you will develop or modify procedures to solve information systems software applications problems of low complexity. This includes analysis of business and user needs, documenting requirements, and configuration and testing of system logic. In this role you will: Gather customer business requirements, functional specifications, and documentation to provide innovative business solutions and recommend system, product, and process enhancements. Assist with business software implementation and administration set-up and configuration. Conduct Quality Assurance and system testing, assist with systems implementations and the evaluation of the results. Work closely with and communicate with management, business and IT partners on business systems, project status and facilitating project completion. Interface with software vendors and suppliers in support of business application software packages. Design and create production and ad hoc reports.