FLEX Assistant Manager - Absence Program and Communication

$72,592 - $117,894/Yr

Marriott International - Concord, NH

Full-time - Manager

Hybrid - Concord, NH

Accommodation

About the position

The FLEX Assistant Manager for the Absence Program and Communication at Marriott is a management role focused on overseeing absence programs, including leave of absence and paid time off. This position is integral to the Benefits team, responsible for program administration, vendor management, and ensuring compliance with Marriott policies and regulations. The role involves collaboration with various stakeholders to enhance employee experience and improve processes related to absence management.

Responsibilities

• Administer absence programs including leave of absence, paid time off, and leave sharing.
• Manage escalated cases related to absence programs, coordinating with HR leaders and associates as needed.
• Research and provide guidance to resolve issues that cannot be resolved by the program administration vendors; identifying trends and opportunities for process improvements.
• Document and implement leave administration workflow and procedure changes, as needed.
• Evaluate the impact of legislative and process changes, identify impact to stakeholders and key messaging; partner with the Benefits Communication team to ensure plan materials are current.
• Update benefits program materials to reflect Marriott policies and changes with federal, state, city regulations.
• Develop resources to educate HR and managers regarding the various leave programs, policies, procedures, and roles/responsibilities.
• Actively collaborate with other HR functional areas for process improvement.
• Support reporting metrics for Time Away programs; analyze data as needed.
• Manage project plans related to absence benefit programs.
• Support program implementations in partnership with cross-functional teams.
• Perform other reasonable duties as assigned by manager.

Requirements

• Bachelor's degree in Human Resource Management, business, or related disciplines required.
• Minimum of 5 years' experience in a Human Resources, Benefits or related professional area.
• Benefits, Time Off and Absence program administration and program communications experience preferred.
• Analytical and critical thinking skills.
• Excellent verbal and written communication skills.
• High-level proficiency with Microsoft Office (Excel, Access, Word, and PowerPoint).
• Program and project management skills; must be able to establish, convey, and administer work processes across various groups of stakeholders.
• Ability to flourish in a team environment as well as the ability to work independently.
• Demonstrated ability to prioritize activities and work on multiple projects at once.

Nice-to-haves

• Experience in a highly matrixed environment.
• Strong problem-solving methodology for decision making.

Benefits

• Medical, dental, and vision coverage.
• Health care flexible spending account.
• Dependent care flexible spending account.
• Life insurance.
• Disability insurance.
• Accident insurance.
• Adoption expense reimbursements.
• Paid parental leave.
• 401(k) plan.
• Stock purchase plan.
• Discounts at Marriott properties.
• Commuter benefits.
• Employee assistance plan.
• Childcare discounts.