Flex Clerk/Back Up Person in Charge (PIC)

$54,392 - $54,392/Yr

PCC Community Markets - Seattle, WA

Full-time - Entry Level

Seattle, WA

Food and Beverage Retailers

About the position

The Flex Clerk/Back Up Person In Charge (PIC) is responsible for providing exceptional customer service while efficiently processing orders and payments. This role includes supervising the front end of the store, overseeing store operations as assigned, and ensuring compliance with company policies and procedures. The position requires effective communication, attention to detail, and the ability to handle various responsibilities, including store closing duties and security issues.

Responsibilities

• Model and provide excellent, professional customer service.
• Accurately and efficiently scan and key items into the register.
• Receive and process all payments according to PCC standards.
• Perform basic math skills and demonstrate proficiency at 10-key.
• Communicate effectively about PCC's membership and programs.
• Handle merchandise returns in a friendly manner.
• Bag groceries according to PCC bagging guidelines.
• Maintain an orderly appearance of the register area.
• Ensure that department sanitation, cleanliness, and safety standards are met.
• Supervise the front end and oversee the entire store when acting in the PIC capacity.
• Handle security issues carefully and responsibly.
• Protect the safety of staff and customers and the security of PCC property.
• Handle daily use and any problems with equipment properly and ensure adherence to store standards.

Requirements

• Proven ability to provide excellent, professional customer service.
• Available to work a variety of shifts including evenings and weekends.
• Ability to operate an electronic register.
• Demonstrate basic math skills and handle money accurately, proficient at 10-key.
• Excellent attention to detail, multitasking skills, and organizational skills required.
• Previous retail or public customer contact experience desired; background in cashiering and retail grocery industry preferred.
• Must be able to meet physical demands of position including standing, bending, twisting, repetitive motion, and lifting 10-40 lbs.
• Excellent leadership, team building, and communication skills.
• A current Food Worker Card from the Washington State Department of Health is required.
• CPR/First Aid Certification is required (paid for by PCC).
• Must be at least 18 years of age.

Benefits

• Medical, Vision, Dental, Life Insurance, Short Term Disability, Long Term Disability, and Parental Leave
• Vacation Accrual - 0.06 hours per hour worked
• Sick Accrual - 0.033 hours per hour worked for Seattle Stores; 0.025 hours per hour worked for Outside of Seattle Stores
• Pension through UFCW 3000
• Discounted ORCA Pass
• Staff Discount on In-Store Purchases
• PCC Cooking Classes Discount
• Free Co-op Membership
• Bereavement Leave
• Employee Assistance Program