Flight Attendant - Charlotte Douglas International Airport

$34,000 - $42,564/Yr

Contour Aviation - Charlotte, NC

Full-time

Charlotte, NC

Support Activities for Transportation

About the position

Contour Airlines is a long-established aviation services company with diverse capabilities. At Contour Airlines, our core values are at the heart of everything that we do and every decision we make. Constant throughout all of our lines of business is a commitment to integrity and safety. Our team members consistently display an attitude of excellence and the ability to think like a customer. We recognize that there is strength in unity and work together as a team to accomplish our ambitious goals.

Responsibilities

• Perform required work duties in an aircraft environment.
• Perform all work activities in accordance with established standards, policies, laws, and regulations, including Federal Aviation Administration regulations.
• Actively seek to ensure the safety and comfort of customers.
• Provide exemplary customer service to satisfy and exceed customer expectations.
• Provide assistance lifting and stowing luggage into overhead bins or other storage areas.
• Attend to individuals needing assistance throughout aircraft operations.
• Prepare and serve meals, snacks, and drinks.
• Maintain professional appearance.
• Respond during emergency situations by effectively implementing instructions from the flight deck.
• Guide or direct passengers during emergency situations to minimize impact of the event.
• Provide emergency medical assistance to assist individuals in distress.
• Ensure the aircraft and passengers are in full compliance with policies, procedures, regulations, and safety measures.
• Effectively communicate verbally to make onboard public address announcements and complete safety demonstrations.
• Communicate in writing to complete paperwork and detailed reports regarding incidents and/or discrepancies.
• Retrieve and store items in the overhead bins.
• Must be willing to open emergency exits and close aircraft doors weighing up to 60 pounds.
• Perform tasks that require frequent walking, bending, and reaching.
• Maintain the appearance of the aircraft's cabin, galley, and lavatory.
• Practice safety conscious behaviors in all operational processes and procedures.
• Comply with other tasks as assigned by management or the Pilot-in-Command.

Requirements

• Must be 23 years of age or older.
• High school diploma or GED certificate is required.
• Authorized by law to work in the United States and able to travel in and out of the United States.
• Must have a valid driver license and good driving record.
• Must have valid passport.
• Must understand, read, and write English. Bilingual is preferred but not required.
• Must pass a DOT required pre-employment drug screen and thereafter submit to DOT mandated random drug and alcohol testing.
• Able to pass a required 10-year work history review and submit to criminal background and fingerprint checks.
• Must be able to successfully complete Contour's four (4) week Flight Attendant Initial Training Program.
• Ability to adjust to a rotating schedule with variable hours that could include up to a 16-hour duty day.
• Must be willing to work nights, weekends, and holidays.
• Possess polished and professional interpersonal skills with a positive attitude and a customer-oriented mindset.
• Possess strong leadership, interpersonal and organizational skills.
• Must have well-developed people skills and ability to work with a variety of personalities.
• Able to coordinate multiple priorities and meet deadlines.
• Able to handle interruptions and a fast-paced environment.
• Maintain strong attention to detail.
• Be self-motivated and able to motivate others.
• Excellent communication skills both written and verbal delivered with tact and professionalism.
• Ability to work independently and as part of a team.
• Ability to work in a safe professional manner adhering to all regulatory requirements.

Nice-to-haves

• Bilingual is preferred but not required.

Benefits

• Health, vision, and dental coverage.
• Short-term/long-term disability and voluntary life insurance policies.
• 401(k) savings plan with a company match up to 6%.
• Paid sick leave (up to 56 hours per year).
• Vested vacation hours available on January 1st following date of hire.
• Non-revenue/space available (NRSA) travel privileges after six months of service.
• Variety of leaves of absence including medical leave, maternity leave, paternity leave, etc.