Flight Attendant Trainee

American Airlines Group - Boston, MA

Full-time - Entry Level

Boston, MA

Air Transportation

About the position

American Airlines is seeking dedicated and customer-focused individuals to join their team as Flight Attendants. This role involves providing exceptional in-flight service, ensuring passenger safety and comfort, and representing the American Airlines brand with pride. Flight attendants will have the opportunity to travel extensively and work in a dynamic environment, adapting to various situations while maintaining high service standards.

Responsibilities

• Set a high standard of consistent in-flight service that includes serving hot and cold meals/beverages and selling onboard products
• Handle a wide variety of situations while in continuous contact with the public, both on and off the aircraft
• Work independently while still being part of a collaborative team and without supervision
• Ensure the safety and comfort of our customers
• Provide leadership by responding to a variety of emergency and non-emergency situations
• Work in climates and locations across the globe and work variable shifts
• Meet our high standards of dependability to ensure our flights are on time
• Adhere to company policies, procedures, and attendance/performance standards
• Adhere to alternative work schedules, including evenings and weekends
• Demonstrate the ability to adapt to the flight attendant lifestyle

Requirements

• Must be at least 20 years of age
• High school diploma or GED equivalent required
• Height and weight must allow for the safe operation of the aircraft and may not exceed specific aircraft dimensions
• Must pass a DOT pre-employment drug test
• Must pass a TSA required fingerprint-based criminal history records check and background check
• Must be in possession of a valid U.S. or Foreign Passport with applicable VISAs
• Must have the legal right to work in the United States and ability to travel unrestricted to/from all states and countries served by American Airlines
• Willing to relocate based on the company's operational needs if applicable
• Able to work nights, weekends, holidays, and extended hours if needed
• Able to be on call and available to report for duty in your assigned base
• Must be able to professionally represent the American Airlines brand while in the Flight Attendant uniform; no visible tattoos, no more than one (1) earring per ear
• Ability to attend up to 6 1/2 weeks of unpaid training in Dallas/Fort Worth, Texas, and, if employed, move immediately to the city to which you are assigned as a base

Nice-to-haves

• Ability to read, write, make announcements, give emergency orders, and communicate in the English Language
• Ability to perform all safety-related procedures
• Must be service-oriented
• Self-starter, must have a positive attitude and a strong desire for success
• Skilled in handling difficult situations, problem solving, complaint resolution, and conflict de-escalation
• Ability to work with individuals and teams at all levels in the organization

Benefits

• Travel Perks: Access to 365 destinations on more than 6,800 daily flights
• Health Benefits: Health, dental, prescription, and vision benefits from day one
• Wellness Programs: Tools and resources for personal well-being
• 401(k) Program: Available upon hire with employer contributions after one year
• Additional Benefits: Employee Assistance Program, pet insurance, and discounts on hotels, cars, cruises, and more