Flight Attendant

Delta Air Lines - Atlanta, GA

Full-time - Entry Level

Atlanta, GA

10,001+ employees

Air Transportation

About the position

As a Flight Attendant at Delta Air Lines, you will play a crucial role in ensuring the safety and comfort of passengers while providing exceptional customer service. This position requires flexibility in working hours, as flights operate day and night, and involves a variety of responsibilities including managing emergency situations, serving food and beverages, and assisting customers with their needs. Delta is committed to creating a positive work environment and values its employees, offering competitive benefits and opportunities for career growth.

Responsibilities

• Practice safety conscious behaviors in all operational processes and procedures
• Provide exceptional customer service
• Work both independently and as part of a team to accomplish work tasks
• Manage unexpected changes in a time-sensitive and stressful environment
• Answer questions and assist customers when necessary, particularly those with unique needs and circumstances
• Demonstrate the use of safety and emergency equipment and ensure safety requirements are met
• Administer and coordinate emergency procedures or provide emergency care (e.g., performing CPR and basic first aid) when needed
• Respond to and provide clear and accurate directions (verbally and/or non-verbally) to customers in the event of an emergency
• Make decisions that address issues keeping in line with Delta policies, procedures, and core values
• Prepare, serve, and sell beverages (including alcohol) and meals
• Assist customers in lifting and stowing luggage into overhead bins
• Actively seek to ensure the safety and comfort of customers if an aircraft experiences delays or hits turbulence
• Regularly make public address and safety announcements in compliance with company and federal standards
• Must be capable of performing duties in changing environments, including the physiological effects at altitude

Requirements

• Eligibility to work in the U.S.
• Be at least 21 years of age at time of application
• Have a high school diploma or GED
• Ability to speak, read, write, and understand English fluently
• Ability to acquire and keep current a passport and travel documents to freely enter and exit places where Delta flies
• Complete a pre-employment Department of Transportation (DOT) drug test, and comprehensive background check
• Ability to sit in an assigned jump seat with seatbelt and shoulder harness fastened
• Ability to open emergency exits and close aircraft doors weighing up to 60 pounds
• Demonstrates that privacy is a priority when handling personal data
• Embraces a diverse set of people, thinking and styles
• Consistently makes safety and security, of self and others, the priority
• Ability to work flexible hours, including nights, weekends, holidays, and extended hours when needed
• Ability to work in a physically demanding role which requires frequent standing, walking, bending, stooping, pushing, pulling, reaching, and lifting

Nice-to-haves

• 1 or more years of experience in jobs with responsibilities similar to those of a flight attendant
• Completion of a degree beyond high school or GED preferred

Benefits

• Competitive salary, industry-leading profit sharing program, and performance incentives
• 401(k) with generous company contributions up to 9%
• New hires are eligible for up to 2-weeks of vacation
• In addition to vacation, new hires are eligible for up to 56 hours of paid personal time within a 12-month period
• 10 paid holidays per calendar year
• Birthing parents are eligible for 12-weeks of paid maternity/parental leave
• Non-birthing parents are eligible for 2-weeks of paid parental leave
• Comprehensive health benefits including medical, dental, vision, short/long term disability and life insurance benefits
• Family care assistance through fertility support, surrogacy and adoption assistance, lactation support, subsidized back-up care
• Holistic Wellbeing programs to support physical, emotional, social, and financial health
• Domestic and International space-available flight privileges for employees and eligible family members
• Career development programs to achieve your long-term career goals
• World-wide partnerships to engage in community service and innovative goals created to focus on sustainability
• Business Resource Groups created to connect employees with common interests
• Recognition rewards and awards through the platform Unstoppable Together
• Access to over 500 discounts, specialty savings and voluntary benefits through Deltaperks