Flight Attendant

Mesa Airlines - Phoenix, AZ

Full-time - Entry Level

Phoenix, AZ

Air Transportation

About the position

The Flight Attendant position at Mesa Airlines is crucial for ensuring a safe and enjoyable travel experience for passengers. Flight Attendants are responsible for providing exceptional customer service, maintaining safety protocols, and assisting passengers throughout their journey. This role requires a positive attitude, reliability, and a thorough understanding of safety procedures and company policies.

Responsibilities

• Provide constant attention to customers, ensuring a safe and reliable onboard experience.
• Greet passengers, monitor carry-on baggage, and direct passengers to assigned seats.
• Remain positive, respectful, and understanding during challenging situations and passenger conflicts.
• Maintain physical health and professional appearance standards.
• Maintain a thorough working knowledge of all emergency procedures and operate emergency equipment onboard the aircraft.
• Explain the use of safety equipment to passengers clearly and concisely.
• Serve beverages, snacks, and meals where applicable.
• Assist passengers in storing carry-on luggage in overhead or under-seat storage.
• Inform passengers of Federal Aviation Regulations.
• Assist with inflight medical emergencies and special needs passengers, including unaccompanied minors and those with disabilities.

Requirements

• At least 18 years old.
• High school diploma or equivalent required; college credits or a minimum of two years of customer service experience preferred.
• Demonstrate reliability, punctuality, and dependability.
• Fluency in reading, writing, and speaking English.
• Willingness to be assigned to any of Mesa Airlines crew bases after training.
• Ability to work nights, weekends, holidays, and extended hours.
• Height between 4'11" and 6' without shoes, able to reach overhead bins and galley compartments.
• Ability to perform all safety-related procedures, including operating aircraft doors and lifting emergency window exits (approx. 40 lbs.).
• Present a clean, neat, and professional appearance at all times.
• Ability to sit in the flight attendant jumpseat without modification and walk comfortably down the aisle.
• Minimum 20/40 vision, corrected or uncorrected.
• Authorized to work in the United States and possess a valid passport.
• Legal ability to travel unrestricted to/from all countries served by Mesa Airlines, including Canada, Mexico, Bahamas, and Cuba.
• Authorization to make multiple entries into the United States at will.
• Successfully complete a background investigation, including FBI fingerprinting and criminal history.
• Pass a DOT/FAA pre-employment drug, alcohol, and random screening.

Nice-to-haves

• College credits or customer service experience beyond the minimum requirements.

Benefits

• Comprehensive health plans.
• Travel benefits.
• Bonuses.
• Starting pay of $18.67 per flight hour, increasing to $20.24 after six months and $22.22 after 12 months, with annual increases.
• Opportunities for extra monthly income, including a crash-pad assistance program.
• Partial reimbursement for hotel costs when not using company-provided accommodations.
• Potential to earn an additional $500 monthly ($6,000 annually) through other compensation opportunities.