Flight Coordinator

$48,241 - $48,241/Yr

Sky Quest - Cleveland, OH

Full-time - Entry Level

Cleveland, OH

Air Transportation

About the position

As a Flight Coordinator at Sky Quest, you will play a vital role in the aviation industry by ensuring seamless travel experiences for pilots, passengers, and clients. This position involves coordinating logistics, adhering to regulations, and providing exceptional customer service to enhance in-flight experiences and overall travel satisfaction.

Responsibilities

• Manage logistics of trips for aircraft owners and charter clients
• Coordinate catering services to elevate in-flight experiences
• Arrange rental vehicles and driver services for upcoming and active flights
• Ensure compliance with regulatory requirements and crew acknowledgments
• Maintain clear communication channels, sharing trip details with clients
• Monitor weather conditions for potential travel disruptions
• Provide real-time flight updates to passengers, maintaining peace of mind
• Collaborate with the Ground Support Team on various operational aspects
• Extend a warm welcome to passengers at Cleveland Hopkins Airport

Requirements

• A minimum of one year in aviation or related fields
• Exceptional communication skills
• Ability to maintain positivity in both team and individual settings
• Customer service excellence
• Proficiency with Microsoft Word, Excel, Outlook, and Chrome
• Familiarity with tools like Slack, Asana, or equivalent project management software

Nice-to-haves

• Exposure to international operations
• Flexibility to accommodate varying schedules, including evenings and weekends
• Proficiency in multitasking and managing assignments effectively
• Detail-oriented approach to ensure accuracy in all tasks
• Strong customer focus, both in person and over the phone

Benefits

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible schedule
• Health insurance
• Life insurance
• Paid time off
• Tuition reimbursement
• Vision insurance