Float Medical Assistant, per diem

Melrosewakefield Healthcare - Medford, OR

Full-time - Entry Level

Medford, OR

About the position

This position focuses on providing professional and nonprofessional nursing care services in accordance with physician orders, primarily in an outpatient or ambulatory setting. The role involves supporting patient care and clinical operations while ensuring efficient patient flow and a positive patient experience. The individual will work under the supervision of licensed personnel and may assist with various clinical and administrative tasks.

Responsibilities

• Controls and monitors patient flow to maximize efficient use of providers and exam rooms.
• Prepares medical record for patient visit, confirming accuracy with patient identifiers, entering chief complaint and social history.
• Exercises a high degree of customer service in all interactions with patients, internal and external customers.
• Assists provider, patient and patient's family with admitting patient into the hospital.
• Escorts patient to exam room and prepares patient for provider visit, ensuring comfort, privacy, and safety.
• Ensures patient and personal safety, determining fall risk and implementing appropriate measures.
• Prepares exam room for each patient according to the needs of the visit.
• Assists and/or chaperones providers/nursing with physical exams, treatments, and procedures as necessary.
• Performs and records vital signs and reviews list of medications with patient.
• Performs collection of specimens and ensures necessary supplies and equipment are ready for the provider.
• Performs Point of Care Testing (POC) as ordered.
• May be required to perform phlebotomy.
• Assists in arranging for diagnostic testing, surgery, and in-patient admissions under the direction of the nurse or physician.
• Assists with patient billing by ensuring CPT code, diagnosis code, and all supplies and procedures are indicated on charting.
• Ensures outside paperwork is scanned into patient's electronic medical record and processes referrals and prior authorizations as requested.
• Uses proper techniques for hazardous waste disposal and maintains clinic rooms according to infection control policies.
• Stocks, maintains, and rotates supplies in clinic rooms daily according to clinic demands.
• Participates in unit-specific quality improvement projects.
• Provides administrative support including coordinating interpreter services and answering telephone calls.

Requirements

• High School Diploma or equivalent.
• Completion of Clinical Program OR Six (6) months of clinical experience in a healthcare setting.
• Basic Life Support Certification.

Nice-to-haves

• Two (2) years of medical office experience.
• Phlebotomy Certification.
• Bi-Lingual proficiency.
• Experience with electronic patient record systems.

Benefits

• Health insurance coverage
• Dental insurance coverage
• 401k benefit for retirement savings plan
• Paid holidays
• Flexible scheduling options