Float Workforce Development Program Manager & Career Coach (Health Care Instructional Leadership)

$66,560 - $73,000/Yr

Cope Health Solutions - Riverside, CA

Full-time - Mid Level

Riverside, CA

Professional, Scientific, and Technical Services

About the position

The Float Program Manager & Career Coach at COPE Health Solutions is responsible for overseeing the daily operations of the Health Scholar program across multiple sites, ensuring a seamless experience for participants while meeting recruitment goals. This role serves as a crucial link between program participants, internal teams, and client executives, focusing on mentorship, program administration, and relationship building within the healthcare sector.

Responsibilities

• Actively recruit and maintain a strong pipeline of diverse Health Scholar candidates through recruitment events and relationship building with educational institutions.
• Provide direct supervision and mentorship to program participants, typically managing 50-200 individuals at client sites.
• Manage and improve on-site program operations, including training, recruitment activities, and professional development workshops.
• Build and maintain relationships with key hospital client executives to ensure program success and growth.
• Conduct quantitative and qualitative analyses on program metrics to report on service line impact and identify opportunities for improvement.
• Plan for future client growth by exploring opportunities for additional participant rotations in clinical and administrative departments.
• Engage with team members to identify and pursue value-added opportunities for clients.
• Support business development through market research and contributions to promotional materials.
• Proactively identify and mitigate risks related to program operations, including compliance and policy violations.
• Model professionalism and conflict-resolution skills for program participants.

Requirements

• Bachelor's degree and 1-2+ years of work experience preferred.
• Passion for student teaching, mentoring, and development.
• Strong project and people management skills, with experience managing large groups preferred.
• Recruitment experience and comfort with networking are required.
• Valid driver's license and reliable transportation.
• Experience and interest in healthcare is a plus.
• Excellent interpersonal, oral, and written communication skills.
• Ability to work independently at client sites as the sole Program Manager.
• Availability for regional trainings during evenings and weekends (1-2 weekends per month).
• Proficient in Microsoft Office programs (Outlook, Word, Excel, PowerPoint, and Visio).

Nice-to-haves

• Experience in healthcare delivery systems.
• Familiarity with HIPAA regulations and compliance.

Benefits

• Comprehensive and affordable insurance plans for team members and their families.
• Yearly stipend for wellness-related activities.
• Paid parental leave program.