Floating General Manager

Classic Collision - Castle Rock, CO

Full-time - Mid Level

Castle Rock, CO

Repair and Maintenance

About the position

The Floating General Manager at Classic Collision is responsible for overseeing multiple centers within a designated region, ensuring operational excellence, staff performance, and customer satisfaction. This role involves leadership, coaching, and strategic planning to meet business goals while maintaining compliance with industry standards and regulations. The position offers opportunities for career advancement within a supportive team culture.

Responsibilities

• Forecast goals and objectives for the assigned Region or Centers and strive to meet them.
• Recruit, recognize and retain talented teammates.
• Monitor the performance of all Center staff and provide leadership and coaching.
• Ensure that all employees have the required training for their position.
• Demonstrate a great ability to lead, develop, and inspire others to achieve success.
• Supervise the sales, overall production, and administration of the centers.
• Periodically review estimates to ensure accuracy and compliance with Company and Client guidelines.
• Monitor current financial performance metrics and review previous month's financial metrics to identify opportunities and trends.
• Ensure DRP accounts are managed properly and update any changes or reviews.
• Monitor the performance of each teammate and provide coaching through timely and specific feedback.
• Establish and maintain good working relationships with other departments, insurance adjusters, and customers to encourage repeat and referral business.
• Ensure the center is qualified to meet the requirements of our OE/ Insurer and I-CAR partners.
• Responsible for the center's regulatory compliance, including hazmat regulations and documentation.
• Perform other duties as required to successfully meet the needs of the business.

Requirements

• Must be at least 18 years of age.
• Experience in the auto repair industry or managing a team.
• Advanced understanding and knowledge of the repair process/procedures.
• Must have a valid driver's license and be eligible for coverage under company insurance policy.
• Effective communication (written and verbal) and interpersonal skills are required.
• Organization and multi-tasking skills, good time management, and the ability to adapt easily to a fast-paced environment.

Benefits

• Paid training
• Paid holidays
• Health insurance
• Dental insurance
• Paid time off
• Vision insurance
• 401(k) matching
• Opportunities for advancement