Floating Leasing Agent

$41,600 - $41,600/Yr

Wonder Dog Management - Riverside, CA

Full-time

Riverside, CA

Real Estate

About the position

The Floating Leasing Agent at Wonder Dog Management plays a crucial role in assisting the property manager with marketing the property to prospective residents and enhancing resident retention. This position involves a mix of administrative tasks, customer service, and property inspections to ensure a high standard of living for residents and to attract new tenants.

Responsibilities

• Ensure that residents fill out all leasing paperwork completely, accurately and on time, achieving an average closing ratio of 40%.
• Ensure the timely collection of rents.
• Enter resident activity into Appfolio accurately and in a timely manner, maintaining accurate prospective, current, and past resident files.
• Provide customer service to prospective tenants including property tours, telephone inquiries, and performing move-ins.
• Ensure that vacant, model and target apartments are spotless, and that appliances and fixtures are in working condition.
• Track and follow up with prospective tenants utilizing traffic logs and guest cards.
• Assist with resident retention by helping organize resident activities, following up on service requests within 24 hours, and handling resident complaints.
• Attend training seminars on a regular basis.
• Comply with all Fair Housing and Equal Housing Opportunity requirements.
• Notify manager of safety concerns or deficiencies in property appearance and ensure property is always free of litter.
• Lightly clean leasing office area each morning.

Requirements

• High School Diploma or equivalent.
• A valid driver's license, reliable transportation, and automobile insurance.
• Ability to work as a team player.
• Ability to resolve conflicts.
• Ability to multi-task.
• Demonstrates customer service skills.
• Demonstrates a desire for continuous professional development.
• Always demonstrates ethical behavior and integrity.

Benefits

• Base pay of $20.00 per hour.