Shaner Hotel Group - Destin, FL
posted 19 days ago
Full-time - Entry Level
Destin, FL
51-100 employees
Accommodation
About the position
The position at Shaner Hotels involves working as a member of the housekeeping team at the Hampton Inn & Suites Destin, focusing on maintaining cleanliness and guest satisfaction in public areas of the hotel. The role requires flexibility in scheduling and the ability to handle guest complaints effectively while adhering to hotel standards.
Responsibilities
- Clean hotel public areas as assigned, ensuring the hotel's established standards of cleanliness.
- Handle guest complaints ensuring guest satisfaction.
- Maintain standards of quality and cleanliness throughout daily assignments.
- Observe all house and safety rules, housekeeping procedures, and security procedures.
- Clean and service assigned public spaces according to franchise and hotel standards.
- Return and restock cart at end of shift.
- Complete additional deep cleaning / seasonal cleaning functions as scheduled.
- Report any maintenance deficiencies and handle guest requests or complaints.
Requirements
- Minimum one year cleaning experience; previous hotel experience preferred.
- Ability to satisfactorily communicate with guests, management, and co-workers to their understanding.
- Knowledge of proper chemical handling.
Nice-to-haves
- Bilingual English/Spanish a plus.
Benefits
- Competitive pay
- Incredible benefits
- Generous hotel discounts at more than 60 hotels in the portfolio
